Quality Control Data Analyst

Santa Fe County•Santa Fe, NM

1d•Onsite

About The Position

Under the direct supervision of the Quality Control Manager, this role analyzes and audits data and information being entered and/or changed in the Assessor’s Office databases to ensure an error-free environment. The position provides feedback to Assessor’s Office personnel to correct any anomalies that could create problems and is responsible for maintaining and revising agency policy and procedures.

Requirements

Knowledge of computers and electronic data processing and working knowledge of modern office practices and procedures.
Skill in operating various word-processing, spreadsheets, database and other software programs in a Windows environment including Proval, Ascend, AS400, and Pictometry.
Ability to work in a dynamic environment with changing priorities and critical deadlines; to independently plan, prioritize and organize work; to multi-task and work with minimal supervision.
Ability to be extremely organized; to focus on detail; to ensure no mistakes in calculations by self and co-workers; and to handle confidential material in a trustworthy manner.
Ability to present information clearly and concisely, both verbally and in writing; and to establish effective and tactful working relationships with associates and the public.
Ability to analyze data and produce reports.
Associate’s degree in Business Administration, Accounting, or related field.
Two (2) years of experience in real estate, commercial property appraisal, real estate sales, real estate appraisals, or working with deed/title examinations.
Education may substitute for experience on a year-for-year basis or High School Diploma or GED and four (4) years of experience.
Must possess IAAO (International Association of Assessing Officers) courses 101 and 102, OR have completed two of the following courses from the Appraisal Institute: Basic Appraisal Institute (30 hours), Basic Appraisal Procedures (30 hours), National USPAP Course (15 hours).
Must complete all training as designated or assigned.

Nice To Haves

Any certifications or completed courses from the IAAO, Appraisal Institute or Pre-Licensing Real Estate Courses.

Responsibilities

Adheres to NM State statutes and IAAO Industry best practices in all tasks.
Ensures all incoming correspondences are logged into a computer program so that all issues can be compiled, calculated and thoroughly tracked.
Assigns correspondence to the proper division requiring timely feedback to be posted to the log.
Audits the computer system data and the supporting documents to determine whether a process is working or if a correction will eliminate the problem; ensures corrective actions have been addressed in a timely manner.
Maintains records effectively.
Maintains and revises agency policy and procedures.
Collaborates with other departmental staff to assist with quality control measures.
Retains historical information to identify obvious errors and anomalies.
Prepares reports as needed for supervisors to use as a management tool to ensure efficiency in the assessment process.
Assists with annual audit process as requested.
Assists other staff within the office to ensure quality customer service.
Attends meetings, seminars, workshops, and training as requested; assists the Quality Control Manager with projects, as needed.
Performs other duties as directed or assigned.