Quality Control Coordinator

Serenity Home Health Care • Niles, IL

12d • $20 - $22 • Onsite

About The Position

The Quality control Coordinator in Serenity Home Healthcare is responsible for ensuring that all patient care services meet established regulator, clinical, and organizational standards. The role monitors compliance with healthcare laws, accreditation requirements, and internal policies while supporting continuous quality improvement initiatives. The coordinator conducts audits of patient records, evaluates staff performance, and review care plans to ensure accuracy, safety, and effectiveness of services provided in the home setting. They collaborate with clinical staff, administrators, and external agencies to identity areas for improvement and implement corrective actions. Additionally, the Quality Control Coordinator tracks quality metrics, prepares reports, and helps maintain readiness for inspections by regulatory bodies such as state health departments and accreditation organizations. The position plays a key role in promoting high-quality patient care, reducing risk, and enhancing overall operational efficiency.

Requirements

• Knowledge of home healthcare regulators (e.g., Medicate/Medicaid)
• Strong attention to detail and analytical skills.
• Experience with clinical documentation and audits.
• Excellent communication ang organizational abilities.
• Background in healthcare administration or related field.
• High School Diploma or College Degree.
• Must be able to pass a background check.
• Bilingual Spanish (read, speak and write)

Nice To Haves

• PSS Portal Experience

Responsibilities

• Perform routine chart audits and compliance reviews.
• Ensure adherence to state, federal, and agency regulations.
• Investigate incidents and implement corrective actions.
• Support staff training on quality standards and best practices.
• Maintain documentation for surveys and inspections.
• Analyze quality data and generate performance reports.

Benefits

• Heath Insurance
• Dental Insurance
• Vision Insurance
• PTO (paid time off)
• 401K
• 401K match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED