Quality Control Auditor - DFW Airport

PrimeFlight Aviation Services•Dallas, TX

22h•Onsite

About The Position

INSPECT. ENSURE. PROTECT. YOUR EXPERTISE KEEPS THE AIRPORT RUNNING SMOOTHLY! Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you! WHY WORK FOR PRIMEFLIGHT? Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (Benefits may vary based on eligibility) We are committed to being a leading provider of commercial services within the aviation industry Our teams focus on maintaining a positive working environment and treating all team members with respect With more than 200 locations across the world, we offer opportunities for career progression SUMMARY OVERVIEW The Quality Control Auditor is responsible for conducting routine and random audits across airport service departments to ensure compliance with PrimeFlight operational standards, safety regulations, and quality requirements. This role evaluates processes, equipment, and employee performance; identifies risks and non-conformities; and partners with operational and quality leadership to drive corrective actions and continuous improvement. The Quality Control Auditor plays a critical role in supporting safe, compliant, and high-quality service delivery across airport operations.

Requirements

18 years of age or older
Eligible to work in the United States
Ability to read, write, speak, and understand the English language, including written documentation
Must have reliable transportation
Demonstrated problem-solving, customer service, interpersonal, and oral communication skills
Ability to apply logic and understanding to carry out instructions furnished in written, oral, or diagram form

Responsibilities

Conduct routine and random inspections across airport service departments to evaluate operational procedures, equipment, and staff performance
Verify compliance with safety, quality, regulatory, and company standards
Identify non-conformities, operational gaps, and potential risks within service delivery
Document audit findings accurately and maintain detailed audit records and supporting documentation
Report inspection results to management and relevant departments, highlighting areas of non-compliance and risk
Recommend corrective actions and process improvements to enhance service quality and compliance
Monitor and follow up on the implementation of corrective actions to ensure sustained compliance
Perform process, system, and operational audits to evaluate effectiveness and efficiency
Review and analyze customer feedback to identify quality trends and improvement opportunities
Ensure staff adherence to quality standards and provide feedback as needed
Collaborate with Quality Assurance leadership to align audit activities with organizational quality objectives
Assist in the development, refinement, and implementation of quality control procedures and standards
Participate in and support quality training initiatives and continuous improvement programs
Conduct training sessions for staff on quality control practices, when assigned
Coordinate with external auditors and regulatory bodies during inspections or assessments
Implement risk assessment and risk management strategies to minimize service quality issues
Assess the quality and condition of materials, tools, and equipment used in operations
Stay current on aviation industry trends, regulatory changes, and best practices related to quality control
Prepare and present audit reports and summaries to senior leadership, as required
Perform any additional duties as assigned by management