Quality Control Analyst

CU Answers • Grand Rapids, MI

1d • Onsite

About The Position

The Quality Control Analyst I position is responsible for Quality Control testing and validation of CUBASE and related software applications. This position works closely with the members of both the Product and Programming teams to analyze reported software problems and new project specifications and assist in follow-up coordination, testing and validation.

Requirements

• High School Diploma or equivalent required.
• Two-year degree or comparable work experience required.
• Experience and comfort working with computer software; ability to learn and explore new software independently.
• Excellent verbal and written communication skills.
• Thoroughness, excellent attention to detail, and good problem-solving skills.
• Ability to work independently and initiate projects with minimal supervision.
• Ability to use discretion when dealing with sensitive or confidential data.

Nice To Haves

• Experience with the CUAnswers CUBASE system preferred, but not required.
• Familiarity with credit union operations, regulation and procedures, accounting and balancing functions preferred but not required.

Responsibilities

• Perform testing of new and enhanced CUBASE and related software as assigned by Quality Control management.
• Document test procedures and results as required by the Software Development Life Cycle (SDLC) and CUAnswers Programming and Development Standards and Guidelines.
• Analyze problem Logs reported by clients and assist Technical Resources leadership in ensuring follow-up coordination, testing and validation.
• Support Documentation efforts as needed, including documenting software changes and testing procedures.
• Maintain a positive contribution as a member of the Technical Resources Team, and complete all tasks assigned by management to meet team objectives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED