Quality Control Analyst I

Magnera Corporation•Candler, NC

1d•Hybrid

About The Position

Magnera's purpose is to better the world with new possibilities made real. For more than 160 years, the originating companies have delivered the material solutions their partners need to thrive. Through economic upheaval, global pandemics and changing end-user needs, they have consistently found ways to solve problems and exceed expectations. By bringing together these legacy companies, the distinct scale and comprehensive portfolio of products will bring customers more materials and choices. With a combined legacy of resilience, Magnera will build personal partnerships that withstand an ever-changing world. JOB SUMMARY: Under the supervision of the Quality Manager, the Quality Coordinator supports the maintenance and continuous improvement of the site Quality Management System (QMS). This role works cross-functionally with Production, Engineering, Maintenance, and Warehouse teams to investigate quality issues, manage document control, analyze quality data, and support compliance with internal standards and customer requirements.

Requirements

High school diploma required
Minimum of two years of quality control laboratory experience
Excellent computer skills with strong proficiency in MS Office and software platforms such as Mapex and SAP for data extraction and analysis.
Understanding of non‑woven processing equipment, laboratory equipment, and related software.
Demonstrated problem‑solving abilities.
Strong written and verbal communication skills in English.
Autonomous, meticulous, and rigorous work style with a strong sense of responsibility and critical thinking.
Strong organizational skills, initiative, and the ability to work independently while collaborating effectively to meet deliverables.

Nice To Haves

a 4‑year degree in a related field preferred
experience in textiles within an industrial environment preferred

Responsibilities

Manage the site document control system including creation, revision, approval routing, and distribution of controlled documents.
Lead customer complaint investigations including data collection, root cause analysis, documentation, and corrective action tracking.
Maintain the complaint dashboard and prepare investigation documentation for management review prior to customer communication.
Maintain the corrective and preventive action (CAPA) tracking log and monitor progress of investigations, corrective actions, and effectiveness checks.
Maintain quality dashboards and key performance indicators (KPIs) including complaint trends and annual quality performance goals.
Manage pest control monitoring data and internal dashboards, extracting activity data from the pest control provider system and tracking trends for quality review.
Lead Gauge R&R studies and measurement system evaluations for laboratory testing methods to ensure accuracy and repeatability of test results.
Lead validation activities for laboratory equipment.
Support supplier nonconformance investigations by entering issues into SAP and assisting with documentation and follow-up as needed.
Assist with internal nonconformance investigations and corrective actions related to production issues, quality defects, and process deviations.
Support management of blocked material by generating blocked material summaries and assisting operations with disposition or rework decisions.
Prepare the monthly Quality Reserve report for finance, compiling blocked material and quality data used to estimate potential financial risk.
Support internal and external audits by organizing quality documentation and providing records during audit activities.
Participate in product development trials and process improvement initiatives in coordination with Product Development and Operations.
Train and support Quality Technicians and Quality Specialists on quality procedures, documentation requirements, and test methods.
Support calibration and control of laboratory and quality equipment to ensure testing equipment remains compliant with internal procedures.
Conduct quality orientation for new hires, providing an overview of site quality expectations and requirements.
Review ISRA vision system data and support troubleshooting of detection issues.
Review and evaluate the current microbiological and environmental monitoring program, including sampling methods and testing processes, and support improvements to strengthen the monitoring system.
Serve as backup to the Quality Manager and provide continuity of quality system activities during periods of absence.
Perform additional quality-related duties as assigned.