Quality & CI Manager

ABB•Westerville, OH

1d•Hybrid

About The Position

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Global Division Quality & CI Manager. In this role, you will have the opportunity to deploy and lead the quality strategy for a local organizational unit, including quality culture, systems, tools, and competent teams, with the aim to achieve and exceed customer expectations while ensuring sustainable operations. Each day, you will drive the local quality system through the right mix of prevention, continuous improvement, robust root cause analysis, quick response, and sustainable solutions to problems. You will also showcase your expertise by coordinating the efforts of all necessary local functions that impact the quality results to reach the targets for the organizational unit and aim for world-class performance and ensuring that the necessary certification requirements are met throughout the organization. The work model for the role is hybrid, based in Westerville, OH, Cleveland, OH, or New Berlin, WI. This role is contributing to the AUPI division in the US. Main stakeholders are customers in the Pulp & Paper industries.

Requirements

Bachelor’s Degree in a technical discipline like engineering or quality management.
5+ years of working experience within quality or operations.
Proven experience in process management and quality assurance roles in a global Engineering environment (working with manufacturing companies is preferred).
Knowledge of quality management standards e.g. ISO9001.
Excellent communications skills, results-oriented, speed in execution, openness and listening to others.
Strong analytical skills and attention to details.

Nice To Haves

Auditor / Lead Auditor certification is a plus.

Responsibilities

Lead and implement quality strategy aligned with the quality management system, policy, and local objectives, ensuring leadership commitment, effective communication, and continuous improvement.
Drive customer-focused quality management by establishing closed-loop feedback from product development to customer experience, resolving cases with root cause analysis, and promoting zero-defect vision.
Execute compliance and improvement programs through audits, data analytics, risk identification, and preventive actions, while removing roadblocks and fostering innovation across local units.
Act as process owner and partner with local functions to embed voice-of-the-customer, oversee systems and tools, and ensure efficiency, cost management, and sustainable organizational performance.

Benefits

Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D – 100% employee paid up to maximums
Short Term Disability – up to 26 weeks – Company paid
Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
Parental Leave – up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
11 paid holidays.
Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.