2nd Shift Quality Assurance Technician

Urban Farmer•Manteno, IL

About The Position

The Quality Assurance Technician tests food products, ingredients, and production lines to ensure compliance with quality standards and promptly communicates concerns to other departments. The role requires self-motivation, leadership skills, and the ability to work effectively as part of a team. Additional skills and tasks are required to progress to higher levels. The position is primarily floor-based, with approximately 90% of work involving quality testing and 10% paperwork in the office. Responsibilities and testing scope vary by level: Level I supports two or more baking lines; Level II supports three or more baking lines and bakery and topping line operations; and Level III supports five or more lines, including bakery and topping operations as needed. Level III may also perform scheduled weekend pre-operational inspections and work overtime as required. Level II and III technicians may be trained to provide shift reports and internal communications when a lead or higher-level employee is not on shift.

Requirements

Self-motivation.
Strong leadership skills.
Ability to work well in a team setting.
Ability to perform food quality and safety checks and record results.
Level I: Proficiency in bakery line operation and ability to complete required QA tasks consistently on two or more baking lines.
Level II: Proficiency in bakery and topping line operation and ability to complete required QA tasks consistently on three or more baking lines.
Level II: Ability to conduct product gluten testing, pre-operational inspections on assigned lines, and post-sanitation allergen testing.
Level III: Proficiency in bakery and topping line operation and ability to support five or more lines, or topping lines plus selected baking lines as needed.
Level III: Ability to conduct scheduled weekend pre-operational inspections across bakery and topping lines as needed, including overtime hours, and post-sanitation allergen testing.
Ability to inspect packaging, labels, date codes, and shelf life, and test ingredients and production lines.
Ability to conduct instrument checks and maintain, standardize, or calibrate QA equipment.
Ability to conduct GMP inspections and pull product retains for analysis programs.

Responsibilities

Ensure products meet food safety and quality requirements for customers.
Continuously monitor production and conduct routine quality and food safety checks for defects, logging results.
Perform quality assurance tasks at the required frequencies across assigned production lines, according to the technician's level.
Inspect packaging, labels, date codes, and shelf life, and test incoming ingredients and/or production lines.
Perform physical product testing, including weights and measures.
At Level II, conduct product gluten testing, pre-operational inspections on assigned bakery or topping lines during the scheduled shift, and allergen testing after sanitation.
At Level III, conduct pre-operational inspections on a scheduled weekend rotation for bakery and topping lines as needed, including overtime hours, and perform allergen testing after sanitation.
Conduct daily instrument testing and maintain and standardize or calibrate equipment, such as rulers, calipers, scales, and metal detector or X-ray test pieces.
Conduct daily Good Manufacturing Practices (GMP) inspections.
Pull product retains from production lines as needed for shelf-life and other analysis programs, including sensory and production validation.
At Level II or III, provide shift reports and internal communication when a lead or higher-level employee is not on shift, following training.