Quality Assurance Technician 2nd & 3rd Shifts

Wabtec•Jackson, TN

2d•Onsite

About The Position

Provides service and support to Touchstone internal and external customers and suppliers to insure materials, process, and products meet and/or exceed specifications. This role involves providing MES support through the resolution of Quality 'Escalates' and operator assistance/instruction, interpreting engineering drawings, and recording test/inspection data and audit results using Microsoft Word, Excel, and PowerPoint. The technician will also review inspection documents for accuracy, maintain organized files, apply statistical process control techniques, and evaluate data to create reports. Responsibilities include checking incoming material, reviewing and maintaining material test reports for traceability, performing routine inspections for print dimensions (including CTQ), and conducting cleanliness testing (Millipore) per Customer requirements and analyzing results using RAM Optical. The role also entails evaluation of key process indicators like Plate Fin/CuproBraze Fin Bond, performing scheduled process audits and random product audits, and conducting gage calibration and Gage R&R studies. Additionally, the technician will perform Return Unit Assessments for defective product, conduct paint inspections (visual, cross hatch testing, gloss readings, dry film thickness, and pencil hardness), measure and send samples to Laboratories for evaluation, and submit Document Control Requests and revise documents as needed. The position also involves acting as an ISO Internal Auditor/AAR Internal Auditor.

Requirements

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to add subtract, multiple, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
High School diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Responsibilities

Provide MES support through the resolution of Quality 'Escalates' and operator assistance/instruction.
Interpret engineering drawings.
Record test/inspection data and audit results using Microsoft Word, Excel, Power Point, etc.
Review inspection documents for accuracy and maintain organized files.
Apply statistical process control techniques.
Evaluate data and create reports as required to be distributed to interested parties.
Check incoming material as required.
Review and maintain material test reports on incoming material for Material Traceability as required.
Perform routine inspections for print dimensions (including CTQ) as required.
Perform cleanliness testing (Millipore) per Customer requirements and analyze results using RAM Optical.
Evaluation of key process indicators - Plate Fin/CuproBraze Fin Bond.
Perform scheduled process audits and random product audits.
Perform gage calibration and Gage R&R studies as required.
Perform Return Unit Assessments when defective product is returned from the Customer.
Perform paint inspections- visual, cross hatch testing, gloss readings, dry film thickness and pencil hardness as required.
Measure and send samples to Laboratories for evaluation as needed.
Submit Document Control Request and revise documents as needed.
ISO Internal Auditor/AAR Internal Auditor