Quality Assurance/System of Care Specialist

State of Maine • Augusta, ME

3d

About The Position

As the Quality Assurance / System of Care Specialist, you will be part of a statewide Office of Child and Family Services, Children’s Behavioral Health team responsible for ongoing development, implementation, and monitoring of behavioral health prevention and treatment programs in addition to ensuring System of Care grant goals are implemented. You will be responsible for quality assurance and quality improvement processes, analyzing specific program procedures and activities to establish and maintain consistent and up- to- date administrative and operational mechanisms through reviews and processes related to children’s behavioral health services.

Requirements

• Knowledge of applicable laws, rules, regulations, policies, and procedures.
• Knowledge of investigative and interviewing methods and techniques.
• Knowledge of System of Care principles, golden thread of treatment and best practice guidelines related to quality assurance/ quality improvement.
• Ability to prepare and present technical assistance/ training programs, in addition to other presentations.
• Ability to prepare and complete reports, write formal letters, written surveys, track grant/ review progress, track information in teams/ outlook/ electronic records, and provide written correspondence
• Ability to collect and analyze information, reach logical conclusions, and make sound recommendations/decisions.
• Ability to use applicable computer programs.
• To qualify for this position, you must have an eight (8) year combination of education and/or professional experience in specific option area (Social Work, Case Management, Mental Health, or a closely related field).

Nice To Haves

• Preference given to a Licensed Social Worker (LSW)
• Knowledge and experience in quality assurance/quality improvement activities.
• Knowledge and experience related to the System of Care grant.
• The ability to collect and analyze program data and utilize it for program evaluation and quality improvement purposes.
• Knowledge of Children’s Behavioral Health services.

Responsibilities

• Conduct program site visits to monitor quality of service and produce progress/ trend reports
• Review/ analyze program policies and procedures and propose changes to improve program effectiveness and operational efficiency
• Provide training, ongoing technical assistance, monitor and produce quality improvement plans
• Utilize best practice guidelines, implement SAMSHA’s System of Care principles, and incorporate the golden thread of treatment in decision making and quality outcomes
• Enroll families into the System of Care grant, track grant goals and outcomes, and collaborate with providers
• Represent the Department on various committees and boards to educate and inform community agencies, groups, and individuals on services and best practices.
• Other duties, as assigned

Benefits

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($12,845.82 - $15,112.76 annual value), depending on salary.
• Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%.
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($395.72 annual value).
• Retirement Plan – The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive six weeks of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
• State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed
• Number of Employees: 1-10 employees