Quality Assurance Supervisor - 2nd shift

Richelieu Foods•Wheeling, IL

2d•$77,000 - $92,000•Onsite

About The Position

The Supervisor, Quality Assurance role is responsible primarily for supervision of the quality technicians and leads, and management of their activities to ensure compliance to the requirements of Richelieu Foods, Inc. (RFI) Quality Management System (QMS), locally applicable regulations and RFI management system. Additionally, this role requires working collaboratively and cross functionally with RFI local & corporate functions in support of plant operations.

Requirements

High School Diploma or equivalent with a strong understanding/ focus on food science, and mathematics.
HACCP/PCQI certified
Knowledge of relevant industry standards such as SQF, MOSA, RSPO, ISO and regulatory requirements FDA, USDA, CFIA etc.
Minimum 2 years of experience working in quality related function in a food manufacturing environment
Proficient with Microsoft Office suite of applications (outlook, excel, word, PowerPoint)
Minimum 2 years of experience working in a supervisory/manager level role.
Experience tracking performance metrics, and creating and communicating reports
Experience in working cross-functionally (experience in other functional roles (operations, CI, sanitation etc. is preferred)
Strong communication (written and verbal) and analytical skills and service-based work ethic.
Highly adaptable and collaborative

Nice To Haves

experience in other functional roles (operations, CI, sanitation etc. is preferred)

Responsibilities

Define the work schedule for quality technicians & lead to ensure safe, effective & efficient implementation of all required tasks in the plant.
Hire, On-board and actively manage performance of quality technicians
Ensure proper implementation of quality, food safety, employee safety and compliance related actions as defined in local work instructions or corporate QMS procedures (including laboratory testing)
Develop or update work instructions related to the activities of the quality team- review and maintain current versions in the plant QMS.
Develop, and update training on work instructions.
Investigate, Troubleshoot and/or escalate non-conformances based on criticality
Track and record quality performance metrics and create reports as required.
Place product on hold, recommend and approve disposition decisions (based on risk assessment).
Lead/execute specific and critical verification and validation activities (e.g. involving corrective & preventive action plans, equipment validation, calibration.
Lead/train and/or participate in internal audits, inspections and traceability exercises
Assist as needed in the investigation of non-conformances/complaints.
Serve as a back-up (ad hoc) for the quality manager in the food safety team, plant operations meetings, plant audits (by customers, regulators etc.), and other responsibilities