Quality Assurance Supervisor (BCBA)

Carelinks ABA•Kansas City, MO

About The Position

Carelinks ABA is seeking an experienced Board Certified Behavior Analyst (BCBA) to support clinical quality across the organization, with a focus on ensuring practices, documentation, and systems are clinically meaningful and meet payer and regulatory requirements. The role bridges clinical care with the requirements of Medicaid programs, managed care organizations, commercial insurers, and other funding sources. It is not a traditional full-caseload BCBA role; the supervisor retains a reduced caseload of approximately 2–4 clients and is expected to provide approximately 15 billable hours per week while focusing on organization-wide quality. The Quality Assurance Supervisor works closely with the VP of Clinical Operations, Area Clinical Directors, BCBAs, and authorization, billing, and operational teams. The position interprets payer expectations, reviews clinical records, investigates authorization and audit issues, develops quality systems, and trains clinicians. It also supports incident reporting, safety standards, ethics and compliance initiatives, fraud, waste, and abuse prevention, and evaluation of AI-supported documentation quality tools. The position offers a salary of $94,000–$98,000 per year. Carelinks ABA describes it as a full-time role and offers health insurance, paid time off, a 401(k), continuing education support, professional development, ongoing clinical training, mentorship, and opportunities to grow within the organization.

Requirements

Master's degree or higher in Applied Behavior Analysis, Psychology, or a related field.
Active BCBA certification in good standing.
At least 3 years of certified clinical ABA experience, including supervisory responsibilities.
Strong working knowledge of Medicaid, managed care, and commercial payer requirements within ABA.
Experience with treatment authorizations, medical necessity standards, clinical documentation requirements, and payer audits or reviews.
Ability to interpret payer policies and translate them into practical clinical workflows.
Strong understanding of CASP guidance, ABA documentation standards, HIPAA/PHI requirements, ethics, and clinical compliance.
Exceptional attention to detail and ability to recognize patterns across clinical and payer data.
Strong communication, training, coaching, and cross-functional collaboration skills.

Nice To Haves

Experience with multiple payers and/or multiple state Medicaid programs.
Experience with clinical audits, authorization denials, corrective-action processes, policy development, or organizational quality assurance.

Responsibilities

Stay current on payer policies, authorization requirements, medical necessity standards, CASP guidance, and regulatory changes affecting ABA.
Translate payer requirements into practical guidance for clinical teams.
Review treatment plans, assessments, reassessments, progress notes, behavior support plans (BSPs), authorization documentation, and other clinical records for quality and compliance.
Analyze denials, partial approvals, authorization feedback, and payer audits to identify trends and prevent recurring issues.
Train and coach BCBAs on documentation, treatment planning, medical necessity, and payer-specific expectations.
Develop and maintain internal audit processes, clinical policies, standard operating procedures (SOPs), documentation templates, and quality standards.
Partner with clinical, authorization, billing, and operations teams when payer changes or quality concerns require organization-wide action.
Monitor clinical quality indicators and proactively identify areas of risk.
Support incident reporting, SafetyCare standards, ethics and compliance initiatives, and fraud, waste, and abuse prevention.
Monitor AI-supported documentation quality tools and use findings to guide clinician education and process improvement.
Maintain a reduced clinical caseload of approximately 2–4 clients and provide approximately 15 billable hours per week.