Quality Assurance Specialist

Stars Behavioral Health Group•Los Angeles, CA

1d•$23 - $24•Onsite

About The Position

The Quality Assurance Specialist is responsible for aiding the QA Manager in the execution of the quality assurance program policies and procedures for the Crisis Residential Treatment facilities. The position is responsible for auditing documentation to reconcile with billing and oversees documentation of services by staff to assure conformity with Medi-Cal, Los Angeles County DMH, other outside agencies, and internal standards and policies. The Quality Assurance Specialist manages all charts with deficiencies by processing them to the appropriate department for correction. The position is also responsible for ensuring the discharged chart is closed in the correct order and completed. Position aids the QA Manager in the oversight of the Continuous Quality Assurance program, medical records and records all CQI data. Assists in the coordination and development of CQI presentations and information gathering to execute presentations as needed. Activities performed can be time sensitive with expectations of frequent reporting of progress along with thorough oversight for accuracy. Regular interaction with all staff members, physicians, and outside agencies is expected. This position has responsibility for gathering and analyzing agency data and assisting in the agency’s quality control, quality assurance, and quality improvement efforts. In addition, the Quality Assurance Specialist’s duties will include but are not limited to ensuring that the chart documentation is maintained, data collection into the L.A. County data collection sites is maintained and other quality improvement tasks as assigned.

Requirements

Bachelor’s degree in Quality Improvement/Quality Assurance, human services, psychology, or related social science field, or LVN license.
Two (2) years of experience in the mental health field or a QA position required, preferably in in-patient setting.
Must possess a valid CA driver's license and maintain a driving record that meets the company driver eligibility policy.

Nice To Haves

Two (2) years of experience in QA/TQM preferred.
One (1) year experience in LACDMH clinical documentation preferred.

Responsibilities

Aid the QA Manager in the execution of the quality assurance program policies and procedures for the Crisis Residential Treatment facilities.
Audit documentation to reconcile with billing.
Oversee documentation of services by staff to assure conformity with Medi-Cal, Los Angeles County DMH, other outside agencies, and internal standards and policies.
Manage all charts with deficiencies by processing them to the appropriate department for correction.
Ensure the discharged chart is closed in the correct order and completed.
Aid the QA Manager in the oversight of the Continuous Quality Assurance program, medical records and records all CQI data.
Assist in the coordination and development of CQI presentations and information gathering to execute presentations as needed.
Gather and analyze agency data and assist in the agency’s quality control, quality assurance, and quality improvement efforts.
Ensure that chart documentation is maintained.
Maintain data collection into the L.A. County data collection sites.
Perform other quality improvement tasks as assigned.

Benefits

Competitive Compensation
Generous Time Off
Ample vacation and holiday pay
Comprehensive Benefits Package
Employer-paid medical, dental, and vision coverage
Additional voluntary benefits to support your lifestyle
On-the-job training
Access to paid CEU opportunities
Career development programs
Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable)
Employee Recognition & Rewards