Quality Assurance (QA) Specialist

Tempus AI•Chicago, IL
•$55,000 - $70,000

About The Position

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

Requirements

  • Demonstrated project-management experience, including the ability to organize workstreams, manage timelines and dependencies, track deliverables, and escalate risks.
  • Client-facing and audit-facing experience, with the ability to communicate quality requirements and project status clearly and professionally.
  • Strong written and verbal communication skills and the ability to work effectively with stakeholders at different levels.
  • Self-motivated, flexible, detail-oriented, and able to work with minimal supervision.
  • Willingness to learn and apply applicable quality standards, regulations, and internal procedures.

Nice To Haves

  • 1–3+ years of QA/QMS experience in a medical device, IVD, or other FDA-regulated environment.
  • Experience supporting product development, design controls, design transfer, verification/validation, or commercialization activities.
  • Experience supporting internal audits, external audits, client audits, and/or regulatory inspections.
  • Experience in a molecular testing laboratory or with laboratory-developed tests (LDTs).
  • Familiarity with applicable FDA regulations and quality standards for medical devices and IVDs.

Responsibilities

  • Serve as a QA partner for assigned client-specific projects, coordinating quality activities, deliverables, timelines, risks, and follow-up actions.
  • Collaborate with project, product development, operations, regulatory, and other cross-functional teams to integrate quality requirements into project plans and execution.
  • Act as a professional, responsive point of contact for clients and external partners on assigned quality matters.
  • Support client onboarding, pre-qualification, and project-specific quality questionnaires; collect, review, and coordinate supporting documentation.
  • Communicate project status, quality risks, decisions, and action items clearly to internal stakeholders and external client teams.
  • Contribute to project planning and governance, including tracking milestones, dependencies, deliverables, and quality-system commitments.
  • Manage and track NCRs, CAPAs, deviations, and related investigations, effectiveness checks, and follow-up activities associated with client projects.
  • Maintain awareness of applicable regulations and standards and communicate relevant changes or requirements to project stakeholders and management.
  • Comply with documented Quality Management System (QMS) procedures and complete assigned training on time.
  • Participate in internal, external, client, and regulatory audits as a project quality representative; support response development and closure of project-related observations.
  • Perform other duties and projects as assigned, with flexibility to support additional quality system areas.
  • Review QMS documentation against applicable regulations for international compliance
  • Remain up to date with applicable regulations to communicate changing requirements to Management
  • Help identify opportunities for process improvement related compliance and inspection readiness.
  • Collaborate with cross-functional teams to collect documentation and support compliance activities.
  • Perform other duties and projects as assigned and ability to be flexible in supporting various quality system areas

Benefits

  • incentive compensation
  • restricted stock units
  • medical and other benefits depending on the position
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