Quality Assurance Specialist

REE Medical

2d•$27 - $29•Remote

About The Position

Quality Assurance (QA) Specialists assist REE Medical in providing quality medical evidence for VA disability claims. A QA Specialist is responsible for reviewing and confirming that medical evidence, or Disability Benefit Questionnaires (DBQs), are accurately and thoroughly completed. Successful QA Specialists are detail-oriented, quick learners, excellent editors, and individuals that enjoy and appreciate repetition.

Requirements

Excited by the idea of hyper focusing to review hundreds of pages of medical documents daily
Excellent attention to detail
Self-motivated: ability to self-teach using written and video guides as references
Highly organized and confident in time management skills
Strong written and verbal communication
Strong appreciation for checklists
Comfortable navigating and utilizing multiple computer programs simultaneously (i.e. a CRM, Monday.com, Salesforce, Adobe Acrobat, Outlook, and cloud-based file sharing systems). Basic system training will be provided.
Experience using Microsoft Office.
Adept in downloading/uploading programs, files, and technology-based systems.

Nice To Haves

Understanding of the VA’s Rating Schedule and/or familiarity with veteran disability claims
Administrative experience in the medical field may be helpful (i.e. scribe work, transcription, medical record maintenance, etc.).
Experience using Adobe Acrobat and manipulating PDF form field formatting

Responsibilities

Update and review finalized DBQs to confirm that all information vital to the validity of the evidence is appropriately complete.
Review and understand the VA’s Rating Schedule to determine disability rating requirements and what rating criteria veterans’ conditions align with.
Verify that the DBQs meet projection per VA Rating Schedule criteria.
Ensure that veterans’ files are complete and send approved DBQs.
Address staff, provider, and veteran questions related to DBQ content and file status updates.
Meet or exceed the goal of reviewing quality content at a consistent, productive pace.
Work independently on a day-to-day basis with support from a remote team.
Accurately maintain a daily productivity log.
Communicate clearly, professionally, and effectively with veterans, contracted providers, and staff.
Effectively execute written or verbal instructions.