Quality Assurance Specialist

Allpax•Vancouver, BC

39d•CA$80,000 - CA$85,000•Hybrid

About The Position

At Wexxar Packaging, part of the ProMach family, we build more than just packaging machinery—we build confidence, trust, and lasting customer relationships. As a Quality Assurance Specialist, you’ll play a key role in ensuring our machines meet the highest standards of performance, safety, and customer satisfaction. Your attention to detail and technical expertise will help drive quality throughout our production process and beyond.

Requirements

Prior experience in quality assurance, testing, or inspection within a manufacturing or industrial environment.
Strong interpersonal and communication skills to work effectively across departments.
Excellent communications and presentation skills, with ability to span both technical and non-technical audiences.
Understanding of mechanical, pneumatic and electrical schematics; hands-on experience using measurement tools and diagnostic equipment.
High attention to detail and commitment to documentation accuracy.
Analytical thinker with a proactive approach to identifying and resolving issues.
Ability to manage schedules, track multiple deadlines, and keep projects on track.
Ability to meet travel requirements for the role, including crossing borders as needed.

Responsibilities

Lead Factory Acceptance Testing (FAT) and Virtual FATs by setting up and managing video, audio, and conferencing tools to support remote customer participation.
Review special customer requests from sales orders and FAT checklists to ensure requirements are fulfilled during testing.
Coordinate FAT schedules with engineering, production, and sales teams to ensure timely execution.
Perform in-process and final inspections on packaging machinery to confirm functional, safety, and specification compliance.
Interpret mechanical and electrical schematics to support inspections and identify issues during machine setup and testing.
Use hand tools and measuring equipment to confirm machine quality and build integrity.
Work cross-functionally with engineering, production, customer service, and sales to resolve issues and ensure a seamless QA process.
Inspect show/demo machines for proper setup and system integration prior to presentations or customer viewings.
Monitor production timelines, track delays, and report risks to ensure builds stay on schedule.
Act on customer service input to continuously improve QA procedures and sign-off processes.
Maintain QA records including checklists, deviation forms, inspection reports, and sign-off documentation.
Investigate issues, lead root cause analysis, and implement corrective and preventive actions (CAPA).
Track key quality indicators, support internal audits, and contribute to ongoing process improvements.