Quality Assurance Senior Analyst

CVS Health
$46,988 - $122,400Remote

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. A Quality Assurance Senior Analyst reviews business requirements and translates them into clear, actionable test cases for manual execution. The analyst ensures that system changes fully address user needs and business requirements prior to release. By collaborating closely with business users and development teams, the analyst helps resolve issues and verifies solutions through re-testing. The analyst communicates test results and insights clearly to stakeholders, records and tracks defects discovered during testing, and participates in resolving them by designing and executing retest cases as needed. Additionally, the analyst actively participates in meetings with both internal and external customers.

Requirements

  • 3+ years of proven experience interpreting requirements to develop test cases and execute test strategies, with a strong foundation in manual testing methodologies.
  • 1+ years of experience utilizing the Microsoft Office Suite, with demonstrated proficiency in Microsoft Excel.
  • 2 years of demonstrated analytical and problem-solving skills.
  • Exceptional analytical and problem-solving abilities.
  • Excellent written and verbal communication skills.
  • Strong organizational skills, with the ability to multi-task and prioritize to meet deadlines and business objectives.
  • Adaptability to frequent changes and competing priorities.
  • Quick learner, able to master new applications and processes through both documentation and hands-on experience.

Nice To Haves

  • Background in healthcare or claims processing experience.
  • Experience with Aetna claims processing systems.

Responsibilities

  • Reviews business requirements and translates them into clear, actionable test cases for manual execution.
  • Ensures that system changes fully address user needs and business requirements prior to release.
  • Collaborates closely with business users and development teams to resolve issues and verifies solutions through re-testing.
  • Communicates test results and insights clearly to stakeholders.
  • Records and tracks defects discovered during testing and participates in resolving them by designing and executing retest cases as needed.
  • Actively participates in meetings with both internal and external customers.

Benefits

  • medical
  • dental
  • vision coverage
  • paid time off
  • retirement savings options
  • wellness programs
  • other resources, based on eligibility
  • CVS Health bonus, commission or short-term incentive program
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