About The Position

This is a Finance position responsible for monitoring the quality of perishable products in the warehouse on an ongoing basis, inputting orders through data entry while performing extensive customer service duties, and performing other related duties as required. The role regularly exercises discretion and independent judgment in duties directly related to the general operation of product quality control.

Requirements

  • High school diploma or equivalent.
  • 1 to 3 years of experience.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or associates.
  • Exemplary listening skills to facilitate effective two-way communication.
  • Ability to perform arithmetic with whole numbers, common fractions, and decimals across units of measure.
  • Excellent problem-solving skills.
  • Strong verbal and written communication skills.
  • Ability to read, write, and speak English.
  • Must be currently authorized to work in the United States.
  • Must occasionally lift and/or move up to 50 pounds.

Responsibilities

  • Check products in warehouse slots daily to ensure products set up for shipping meet acceptable standards.
  • Communicate quality issues to buyers and assist them in resolving those issues so customers receive the highest-quality products possible.
  • Ensure products are rotated properly during daily slot checks and communicate rotation problems to responsible stockers and/or supervisors.
  • Monitor variance reports for accurate accounting of spoilage, warehouse damage, truck damage, and other variances.
  • Greet internal and external customers in a friendly and efficient manner to maintain customer service and enhance customer satisfaction and organizational efficiency.
  • Inspect inbound freight, warehoused products, and/or outbound products, and document product condition.
  • Communicate regularly with necessary parties about the company's product quality status.
  • Analyze, identify, and propose solutions to problems associated with Quality Assurance.
  • Observe all safety rules, regulations, and sanitation policies.
  • Input orders through data entry and perform customer service duties.
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