Quality Assurance Officer

United Exports•Glassboro, NJ

5d•Onsite

About The Position

Are you passionate about quality, detail, and ensuring fresh produce meets the highest standards? We are looking for an experienced Quality Assurance Officer to join our dynamic team and play a critical role in maintaining product excellence across our supply chain. You will be responsible for ensuring all incoming shipments meet required quality standards and that accurate inspection reports are completed and communicated promptly. This role involves monitoring inventory quality, identifying product risks, coordinating inspections, maintaining detailed records, and collaborating closely with Supply Chain teams to ensure products are allocated according to quality performance.

Requirements

Bachelor’s Degree or equivalent relevant experience
Minimum 3 years’ experience within the produce/fresh fruit industry
Open for people based in New Jersey, Philadelphia and Delaware area. Require to do visits to the Warehouse.
Experience with: Fresh fruit handling and packing operations Quality inspections Inventory control processes
Valid driver’s license
Willingness to travel between sites when required
Ability to work in cold storage environments
Strong understanding of produce quality standards and customer specifications
Proficient in MS Office (Excel, Word, PowerPoint & Outlook)
Experience analyzing data and preparing reports
ERP or inventory management system experience advantageous
Bilingual English & Spanish (required)
Excellent verbal and written communication skills
Strong planning, organisational and time-management abilities
Detail-oriented with a results-driven mindset
Ability to manage records and track open issues effectively
Experience leading and training teams
Strong decision-making skills in fast-paced environments

Nice To Haves

ERP or inventory management system experience advantageous

Responsibilities

Inspect incoming product and identify pallets requiring immediate attention
Ensure quality issues are reported and blocked in the system until resolved
Maintain quality reports for arrivals, outbound orders, claims, and aged inventory
Ensure growers receive inspection reports within 24 hours
Coordinate inspections with quality teams and communicate updates
Maintain accurate inspection records and issue tracking
Monitor concerns identified at source and coordinate follow-up inspections
Track and upload all quality-related claims and documentation
Coordinate surveyor inspections with warehouse and supply chain teams
Work with Supply Chain teams to coordinate repack or reprocessing activities when required
Prepare and present operational reports including: Quality-on-arrival performance by grower, claims and arrival issue summaries, inventory ageing reports, repack and reprocessing performance analysis