HIL - Quality Assurance Manager

Hiland Dairy•Kansas City, MO

54d•Onsite

About The Position

The successful Quality Assurance Manager is expected to develop, implement and coordinate the quality assurance program to prevent or eliminate defects in our products. Hiland Dairy expects to contend for the highest inspection scores, product evaluation scores and overall plant operation awards. The QA Manager will work as an equal team member and help us obtain our goals by performing and being responsible for, but not limited to, the following: Understand and follow: Standard Methods of Dairy Lab., Past. Milk Ordinance, HACCP, etc. Develop initial and subsequent modifications of quality assurance program. Develop areas of responsibility, personnel requirements and operational procedures within the program. Review and manage the cleaning and lab supply budgets. Understand the repair budget. Investigate quality issues and assist management in other departments in establishing quality procedures. Monitor cleanup procedures and train employees on SOP's. Monitor and Communicate lab test results. Work with lab technicians on procedures and techniques. Manage our product recall program. Conduct Facility Inspections - Communicate deficiencies and assist with corrective action. Manage our HACCP, SSOP, SOP, Master Sanitation and Environmental sampling programs. Work with waste water affluent monitoring and assist with the safety program. Monitor and confer with suppliers concerning quality of their products and their standards. Assist Management in the development of new products produced, labeling, specifications and products sold to include product complaints. Assist, advise and provide training in all areas effecting quality. Monitor regulatory compliance. Keep abreast of changing technology concerning quality. Coordinate activities of Federal and State Agencies with respect to plant inspections and other issues. Must develop a good working relationship with regulatory inspectors. Take the lead in preparing for and reacting to 3rd party inspections. Develop, implement and document corrective actions. Supervise Lab technicians and instruct plant personnel in proper procedures. Must be able to perform in accordance with our policies and applicable laws. The successful Quality Assurance Manager is responsible for supervising all aspects of Quality Assurance. As such he or she will be required to work in varied environments, including hot, wet, cold and other. He or she will move throughout the plant and may be required to work outside as well. Will be required to travel and work on all shifts and all days of the week to ensure the quality of our product and facility. Must be able to work in both very hot (more than 100 degrees) and very cold (less than 20 degrees below zero) and in a very wet and humid environment for extended periods of time. Must keep work area safe and clean and work in a safe and efficient manner.

Requirements

Bachelor's degree in science or at least five (5) years related work experience.
Able to work with mathematical concepts such as probability and statistics. Along with, being able to work with formulas, scientific equations, graphs, etc.
Possess working knowledge of Microsoft Excel, Word and Outlook.
Must be able to follow and disseminate both written and verbal instruction.
Must be able to work well with and direct others in the completion of tasks essential to the performance of top-quality work and cleaning procedures.
Must be able to work independently and with others.
Must have good telephone skills, and be able to communicate both orally and in writing.

Nice To Haves

Previous experience in a perishable goods industry preferred.
Previous experience in quality assurance preferred.
Previous experience in a management or supervision capacity preferred.

Responsibilities

Understand and follow: Standard Methods of Dairy Lab., Past. Milk Ordinance, HACCP, etc.
Develop initial and subsequent modifications of quality assurance program.
Develop areas of responsibility, personnel requirements and operational procedures within the program.
Review and manage the cleaning and lab supply budgets.
Understand the repair budget.
Investigate quality issues and assist management in other departments in establishing quality procedures.
Monitor cleanup procedures and train employees on SOP's.
Monitor and Communicate lab test results.
Work with lab technicians on procedures and techniques.
Manage our product recall program.
Conduct Facility Inspections - Communicate deficiencies and assist with corrective action.
Manage our HACCP, SSOP, SOP, Master Sanitation and Environmental sampling programs.
Work with waste water affluent monitoring and assist with the safety program.
Monitor and confer with suppliers concerning quality of their products and their standards.
Assist Management in the development of new products produced, labeling, specifications and products sold to include product complaints.
Assist, advise and provide training in all areas effecting quality.
Monitor regulatory compliance.
Keep abreast of changing technology concerning quality.
Coordinate activities of Federal and State Agencies with respect to plant inspections and other issues.
Must develop a good working relationship with regulatory inspectors.
Take the lead in preparing for and reacting to 3rd party inspections.
Develop, implement and document corrective actions.
Supervise Lab technicians and instruct plant personnel in proper procedures.
Must be able to perform in accordance with our policies and applicable laws.