Quality Assurance Manager

MIDDLETOWN TUBE WORKS INC • Middletown, OH

48d

About The Position

To maintain and improve Shelby Welded Tube’s Quality System in an efficient, customer driven manner.

Requirements

• Bachelor’s degree or equivalent experience preferred.
• Relevant experience and/or training thorough knowledge of ISO 9001:2015 and Statistical Process Control.
• Basic knowledge of Metrology and geometric tolerance and dimensioning.
• Knowledge of material strengths, properties and testing methods.
• Customer Service and Employee Management experience.
• Ability to read, analyze, and interpret legal documents, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information to,and respond to questions from management.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole number, common fractions, and decimals.
• Ability to calculate amounts of percentages.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret and provide a variety of instructions furnished in written, oral, diagram, or schedule form.

Responsibilities

• Lead and engage employees in an effective manner to maximize performance and workplace safety in accordance with company guidelines, policies, work rules and collective bargaining agreements.
• Communicate to Union the Company requirements and changes in a “teamwork” atmosphere.
• Resolve Union related issues both fairly and justly with production requirements taking precedent in all matters except safety.
• Handle issues of poor production and performance as quickly as possible to keep work force on a smooth track with expectations clearly defined.
• Maintain and continuously improve SWT’s Quality Management System.
• Facilitate necessary training sessions in order to implement new or modified Quality System procedures.
• Empower audit team to keep system in compliance and ensure that we “Do what we say we are going to do”.
• Assist in process and procedure revisions.
• Maintain and improve the use of Statistical Process Control
• Complete status reports for the management team.
• Provide extensive analysis on a quarterly basis, including PPM levels for all customers, footage loss, money loss, as well as comp0arison reports from previous annual and quarterly results.
• Be an ambassador for SWT’s customers while assisting the management team in improving processes.
• Preparation of Quality Plans, Inspection Plans, Procedures and Work Instructions.
• Man-hours are used efficiently and overtime is kept to a minimum.
• Management of Quality Inspection and Calibration equipment.
• Ensure that the Quality Management System is maintained successfully
• Non-conforming and secondary areas are minimal and well organized.
• Material is dispositioned in a timely manner.
• Assist Purchasing Agent in filing Material Discrepancy reports and requests for Corrective Action to SWT’s suppliers
• LMA, Lead, Manage and drive accountability
• Customer Response Time
• Audits Production & Processes to QM
• Rapid Correction/Prevention of Customer Issues
• COPQ

What This Job Offers

• Job Type: Full-time
• Career Level: Manager