Quality Assurance Manager

Lakeside Foods•Two Rivers, WI

About The Position

At Riverside Foods, a Lakeside Foods company, we're committed to growing our company – and our people. When you join the Lakeside Foods team, you’ll become part of our family. Since 1887 we’ve produced a diverse line of canned and frozen foods. We sell our products through major retailers, food service distributors and national restaurant chains. We’re driven to find new, innovative ways to serve our customers and our community. And there’s a seat at the table for you. We are currently seeking a Quality Assurance Manager to lead and manage all quality and food safety functions at the facility. This role is responsible for ensuring compliance with regulatory requirements, customer specifications, and Lakeside Foods standards while fostering a strong food safety culture across the organization.

Requirements

Bachelor’s degree in Food Science, Microbiology, Quality, or related field strongly preferred
HACCP and Preventive Controls certification required
Experience working in food manufacturing or regulated production environment
Working knowledge of FDA, USDA, and state regulatory requirements
Strong leadership, organizational, and communication skills
Intermediate to advanced computer and documentation skills
Ability to work independently in a fast‑paced environment
Flexibility to support production schedules and audit needs

Responsibilities

Lead and manage all Quality Assurance department activities, including hiring, training, and development of QA team members
Serve as HACCP / Preventive Controls / Food Safety Team Coordinator
Maintain and update HACCP, Preventive Controls, GMPs, prerequisite programs, and food safety manuals
Coordinate and participate in customer, third‑party, regulatory, mock, and recall audits
Act as primary contact with FDA, USDA, and Wisconsin DATCP, as applicable
Oversee review of sanitation records, production reports, QA testing, temperature logs, calibrations, and related documentation
Manage customer and supplier complaints, including corrective actions and documentation
Review and approve outside laboratory testing results (environmental and finished product)
Release finished product for shipment and create Certificates of Analysis (COAs)
Coordinate documentation for international shipments, including regulatory certificates
Partner cross‑functionally with Sales, R&D, Production, and Safety to maintain specifications, labels, and nutritionals
Maintain the facility document control system
Serve on the Safety Committee and support safety policy development
Perform additional duties as assigned