Quality Assurance Manager

#twiceasnice Recruiting•Milwaukee, WI

1d•$125,000 - $135,000

About The Position

Our client, a growing pharmaceutical manufacturing company, is seeking a Quality Assurance Manager to join their team in the Greater Milwaukee Area. Reporting to the Director of Quality, this hands-on role is responsible for ensuring that quality standards, regulatory requirements, and customer expectations are consistently met through strong systems, precise documentation, and proactive compliance oversight. The company’s US site is backed by a global parent company that’s investing heavily in its American operations, so there’s a lot of excitement and growth ahead. You’d be joining a close-knit team of 40 in Wisconsin, which means your days will have plenty of variety. They’re seeking someone who can adapt as processes and systems evolve, and who can translate complex, technical information into clear, understandable insights for the entire team. If you have a well-rounded background in QA with experience overseeing GMP requirements, and bring an approachable, patient demeanor, this role could be an excellent fit. Your contributions will be visible and valued across an organization with a strong international footprint.

Requirements

Bachelor’s degree in life sciences required
Current experience within pharmaceutical or biotech required
Minimum 5 years of quality assurance experience required
Supplier management experience required

Responsibilities

Establish, uphold, and enhance quality and compliance standards
Monitor internal systems to ensure alignment with regulatory and customer requirements
Oversee supplier and partner quality programs, including audits, qualifications, etc.
Manage compliance processes such as deviations, investigations, and product release activities
Support regulatory submissions and interactions with external agencies and certification bodies
Lead audit programs, ensuring timely reporting, follow-up, and corrective actions
Author, evaluate, and approve, equipment IQ/OQ protocols
Supervise QA documentation, including SOPs, batch record reviews, and material approvals
Promote adherence to cGMP or nutraceutical quality systems
Respond to customer quality concerns, complaint investigations, and product inquiries
Collaborate across departments to maintain a culture of continuous improvement