Quality Assurance Manager - Environmental Lab Testing

Eurofins USA Environment Testing • Lancaster, PA

15h

About The Position

The Quality Assurance Manager oversees the laboratory, to ensure compliance with company policies and procedures, implementation of a robust and effective Quality System, and employment of continuous improvement activities. This includes identifying or developing quality management tools, assessing risks and leading root cause investigations, evaluating company-wide trends for weaknesses and opportunities to advance the company’s leadership position in the environmental industry, and training quality staff in the implementation of Quality Systems, techniques, and tools.

Requirements

• 5+ years of Quality Assurance experience in an Environmental Laboratory setting
• 2+ years of leadership experience in a laboratory setting
• Strong leadership, initiative, and team building skills
• Knowledge of environmental laboratory accreditation requirements
• Quality Assurance and Quality Control principles
• Statistics and the fundamental application in an environmental laboratory
• Root cause analysis and corrective action principles
• Change management techniques and group dynamics
• Knowledge of environmental chemistry, regulatory methods and accreditation requirements, and instrumental techniques
• Experience with laboratory operations
• Strong analytical, logical, and negotiating skills
• Strong interpersonal skills and leadership abilities
• Ability to handle multiple priorities
• Strong computer, scientific, and organizational skills
• Excellent communication (oral and written) skills and attention to detail
• Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude
• Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies
• BS degree in a science, combination of QA experience and knowledge of the environmental testing industry may substitute for a degree.
• Minimum 5-10 years of laboratory experience, and 5 years QA experience.
• Advanced degree may substitute for experience.
• Authorization to work in the United States indefinitely without restriction or sponsorship
• Professional working proficiency in English is required, including the ability to read, write, and speak in English.

Nice To Haves

• Experience with data visualization tools, such as Power BI and/or Tableau is preferred

Responsibilities

• Ensure adherence to highest quality and efficiency standards in laboratory operations
• Lead team, schedule, and train employees; ensure coverage and performance; foster morale and teamwork
• Lead interventions in laboratories with inadequate Quality Systems or management
• Review the laboratory monthly reports to stay current with laboratory issues and achievements
• Review audit responses for the laboratory, as needed
• Compile Quality System metrics to monitor the status and performance of the laboratory
• Monitor laboratory certification activities to ensure no major losses of certifications
• Investigate issues raised by clients, QA, sales, and other departments to find root cause, implement corrective action, and document proper response
• Perform internal investigations of suspected data integrity related and/or ethics violation issues
• Provide review and comments on state, client, TNI, and federal agency programs and requirements, including ISO/IEC 17025.
• Monitor regulatory and accreditation activities for business opportunities and threats
• Research Quality Systems information and stay abreast of new practices to maintain knowledge and provide guidance
• Participate in environmental industry committees or organizations to contribute to industry-wide initiatives that can impact the company
• Identify and/or develop model Quality System tools, policies, and procedures, and make these available for adoption within the laboratory
• Develop and participate in the Quality Management Training for new and prospective quality management staff
• Coordinate quality assurance and technical training courses, as applicable
• Assist Laboratory Directors/BUMAs in QA personnel decisions including: staffing, hiring, evaluations, and disciplinary actions as requested
• Attend meetings to stay current with industry trends and QA programs
• Participate in the Laboratory Information Management System (LIMS) oversight and standardization
• Assist with internal Quality Systems Audits as needed
• Perform additional duties as assigned

Benefits

• excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options

What This Job Offers

• Job Type: Full-time
• Career Level: Manager