Quality Assurance Manager

Champion Foods•New Boston, MI

17d

About The Position

Baking a Better Future "Our team is like a good recipe. All the ingredients come together to make an incredible product." Champion Foods, a pizza trailblazer, is expanding, and we're looking for dynamic talents to enhance our innovative and quality-driven team. We produce products cherished by families nationwide and pride ourselves on our entrepreneurial spirit, commitment to quality, and a warm workplace culture that feels like family. If you're passionate, eager to grow, and want to work for a company that values each voice and champions personal development, your next career adventure starts here. Join us, and let's craft great things together, one delicious slice at a time. Your Mission : You will lead and manage the quality assurance programs, policies, and initiatives for our company's products. Additionally, you will be responsible for developing inspection, testing, and quality control procedures, designing quality training programs, investigating customer complaint issues, and facilitating quality audits. You will have the opportunity to lead our quality assurance staff, including training food technologists in the lab procedures and auditing techniques.

Requirements

Bachelor’s degree in food science, Biology, Chemistry, or related discipline.
Minimum of five (5) years quality assurance experience in the food industry and a total of seven (7) years’ total quality assurance experience.
Knowledge of the food industry manufacturing practices and familiar with governmental regulations. (Exclusively for Domestic: including OSHA lab standards and Good Manufacturing Practices as defined by the FDA.)
Ability to communicate effectively with vendors and other departments, often communicating complex technical data to a variety of audiences.
Evidence of the ability to establish, document, update, and track quality metrics, preferably through standardized and accepted process control procedures.
Experience in a previous position requiring accuracy, attention to detail, and documentation of issues, resolutions, and policy changes.
Excellent problem-solving and decision-making skills.
Good interpersonal skills and ability to resolve conflicting points of view.
Demonstrated ability to manage multiple, complex projects and initiatives simultaneously with a results-oriented approach.
Computer proficiency (Microsoft Office, database, Internet, and documentation software required.
Ability to travel up to 20% of the time and to adhere to the company's corporate travel policy.
HACCP certification and foodservice sanitation certification.
Experience with lab analysis and testing on products used in the pizza business.
Sensory abilities for product evaluation.

Responsibilities

Create and implement updated policies, procedures, and programs that ensure product safety and quality, including updating product specifications and issuing changes.
Identifies and resolves supplier food safety and quality issues.
Provides technical support and acts in a liaison role with the quality control function to develop and ensure controls are developed, executed, and maintained.
Manages critical food lines and implements new laboratory procedures and instrumentation, and assists the international department with manufacturing and problem resolution.
Communicates with staff, other departments, and suppliers with product specifications and program changes as appropriate.
Responsible for direct involvement in corporate product recalls and retrievals if required, and maintains appropriate documentation.
Administers mock recalls to distribution centers.
Coordinates samples from distribution centers, sanitation audits, and lab testing.
Lead quality assurance staff, including coaching, development, and required training.
Assists leadership in policy creation for vendors, vendor evaluation, and audits
Maintains approved manufacturer list for regional vendors.
Performs other duties as requested by Supervisor.
Responsible for management of others, including hiring and performance management.