Quality - QA Manager

TADANO MANTIS CORPORATION•Richlands, VA
•$45,000 - $55,000•Onsite

About The Position

The Quality Assurance Manager oversees quality operations in crane manufacturing, including assembly, testing, calibration, final assembly, and shipping. The role ensures customer requirements are met efficiently while upholding Tadano’s Core Values of Safety, Quality, Efficiency, and Compliance. The position also serves as a key liaison with customers to address immediate and long-term quality and service concerns. The role operates in a professional office environment and uses standard office equipment. It reports to the Director of Manufacturing. The position is full-time and classified as exempt.

Requirements

  • At least 5 years of relevant experience.
  • Proficiency in reading manufacturing drawings and using measurement tools.
  • Demonstrated expertise in root cause problem-solving techniques.
  • Strong knowledge of inspection and control methods.
  • Ability to work under pressure and meet tight deadlines.
  • Proficiency in Microsoft Excel, Word, Outlook, and PowerPoint.
  • High attention to detail and ethical standards.
  • Proven ability to maintain confidentiality and represent the organization professionally.
  • Experience in staff management and development.

Nice To Haves

  • Certification in Quality Management or a related field.
  • Familiarity with assembly, welding, and fabrication processes.
  • Industry experience in heavy equipment, transportation, or automotive sectors.
  • Lean Manufacturing or Six Sigma experience.

Responsibilities

  • Develop, implement, and maintain quality standards for product development and manufacturing.
  • Act as the primary Quality Assurance resource for team members and department leads.
  • Lead problem identification, root cause analysis, and corrective and preventive action efforts.
  • Design and apply methods for process control, improvement, testing, and inspection.
  • Monitor and analyze supplier quality metrics.
  • Participate in internal and external quality audits.
  • Interface with suppliers and customers to resolve quality issues and implement corrective actions.
  • Create and deliver training materials and standard operating procedures related to quality processes.
  • Manage calibration systems for measurement equipment.
  • Lead root cause problem-solving for key quality issues.
  • Provide manufacturing-level feedback based on customer input and quality trends.
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