Quality Assurance Manager

Dairy Farmers of AmericaElkland Township, MI

About The Position

The Quality Assurance Manager directs and leads a team of individuals to ensure effective quality execution, continuous improvement and regulatory compliance. They will provide leadership within the facility to drive positive change through influence and example. This individual, in conjunction with plant operations, will build and maintain an effective culture of Food Safety and quality within the facility. The QA Manager is responsible for developing and maintaining facility systems and processes that ensure finished product is food safe and meets finished product specifications. This person should be a highly organized effective communicator with an inquisitive mind with the capacity to investigate and lead solution-based decision making in the plant.

Requirements

  • Bachelor’s degree required in Food Science, Biological Sciences or related field, Masters in a science preferred.
  • 5 years of experience in food processing environment, including 5 years of direct supervisory responsibilities
  • Prefer experience in dairy manufacturing
  • HACCP certification
  • SQF Practitioner certified or obtain within first 90 days.
  • PQCI certification
  • Knowledge of Microsoft Office Suite and company computer systems, specifically Excel and ERP
  • Knowledge of principles and practices of supervision, training, and personnel management
  • Accuracy and thoroughness in completion of duties is crucial to success; Able to organize and prioritize resources to achieve goals; able to multi-task; able to keep organized records; able to work with accuracy and attention to detail.
  • Critical thinking, analysis, mathematical calculations, and statistical evaluations
  • Leadership and coaching
  • Able to complete basic arithmetic in all units of measure using whole numbers, common fractions, and decimals
  • Able to communicate clearly and effectively, both verbally and in writing
  • Able to translate accounting, financial, and KPI data into plant performance and determine steps to correct and improve
  • Able to work in collaboration effectively and foster good teamwork
  • Able to take appropriate steps to find solutions to problems
  • Able to present options and ideas to current processes or procedures
  • Able to handle challenging or conflict situations with tact and professionalism
  • Able to promote a team environment
  • Able to interpret and apply company policies
  • Able to adapt and manage to change effectively
  • Able to take initiative in performing job
  • Able to perform task and duties without constant supervision
  • Must be able to read, write, and speak English

Nice To Haves

  • Prefer experience in dairy manufacturing

Responsibilities

  • Ensure compliance to internal FSQ programs and applicable regulations
  • Provide Leadership
  • Customer Centric
  • Quality Control
  • Quality Systems
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