Quality Assurance Lead

Seaway Plastics Engineering•Port Richey, FL

About The Position

The Quality Assurance Lead leads, coaches, and develops the quality inspection team while performing and coordinating inspections to verify product conformity. The role coordinates customer returns, nonconforming product, calibration, quality documentation, and problem-solving activities in support of the quality management system (QMS). The position is accountable for daily quality assurance activities and team performance; compliance with quality standards, procedures, and customer requirements; corrective and preventive actions (CAPA) and root-cause investigations; monitoring quality metrics and continuous improvement; audit support; collaboration with Operations and Engineering to resolve quality issues and improve processes; and training and mentoring quality team members. Day-to-day work includes directing and training floor and final inspectors; coordinating receiving, first-piece, in-process, and final inspections; interpreting drawings, specifications, GD&T, and customer and regulatory requirements; managing calibration status, nonconformances, quality holds, and returned-material authorizations (RMAs); maintaining inspection plans and quality documentation; and partnering with Manufacturing, Quality Engineers, and supervision on investigations and improvement efforts. The role follows established quality procedures, good manufacturing practices, safety requirements, and company standards.

Requirements

Minimum three years of quality assurance experience in manufacturing.
Working knowledge of injection molding, inspection and testing methods, and painting and shielding of plastic components.
Proficiency with measurement equipment, engineering drawings, GD&T, Microsoft Excel, and Microsoft Word.
Familiarity with ISO 9001, ISO 13485, and/or AS9100 quality systems.
Strong problem-solving, statistical analysis, communication, and team-leadership skills.
Ability to work independently, make decisions within assigned authority, motivate others, and support process improvement.
Demonstrates Seaway Plastics Core Values: customer focused, execute, win together, and respectful.

Responsibilities

Lead daily quality assurance activities and team performance.
Provide day-to-day direction, supervision, coaching, and training to floor and final inspectors; coordinate inspection priorities and reinforce QMS requirements, inspection methods, and proper equipment use.
Perform and coordinate receiving, first-piece, in-process, and final inspections, including AQL sampling and dimensional and workmanship testing; approve first pieces within assigned authority.
Interpret drawings, specifications, GD&T, and applicable customer and regulatory requirements; incorporate critical-to-quality (CTQ) characteristics into inspection plans and instructions.
Use measurement and inspection equipment, prepare inspection reports, and support engineering sample reviews.
Manage the calibration database and equipment calibration status; coordinate calibration activities and calibrate authorized hand instruments using calibrated gauge blocks and approved methods.
Identify, document, and communicate nonconformances; maintain NCRs and the NCR log; coordinate containment and segregation; and manage quality hold areas and material movement and disposition within delegated authority.
Manage RMAs from receipt through closure, including complaint investigation, returned-product inspection, physical handling, containment, and coordination of final disposition with authorized personnel.
Review inventory affected by part revision changes and coordinate disposition; maintain identification, retention, and inventory of quality part samples.
Create, revise, and maintain inspection plans, SOPs, work instructions, special-process documents, process outlines, forms, and logs; coordinate document release through approved controls and maintain inspection records, job books, and final quality documentation.
Drive and support root-cause investigations, corrective and preventive actions, lean and continuous improvement, analysis of nonconformance data and trends, and follow-up verification.
Ensure compliance with quality standards, procedures, customer requirements, good manufacturing practices, safety requirements, and company standards.
Support internal, customer, and regulatory audits.
Perform other duties supporting the position.