About The Position

Operating in a global delivery model, the QA Lead provides strategic direction for testing and serves as a subject matter expert for both the quality discipline and supported line of business domain(s). This role is accountable for embedding quality as a core focus throughout the product development lifecycle, ensuring testing is planned early, executed effectively, and aligned with organizational standards, regulatory expectations, and business objectives.

Requirements

  • Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
  • Strong foundation in software testing methodologies and product development lifecycle (PDLC) practices
  • Demonstrated experience leading or coordinating testing initiatives
  • Strong communication, collaboration, and stakeholder management skills
  • Experience leading testing initiatives for medium to large scale projects
  • Hands on experience formulating and executing quality strategies
  • Experience writing and maintaining Test Strategies and Test Summary Reports
  • Strong experience working closely with BSAs, Product Owners, Project Managers, and Engineering teams
  • Experience identifying risks, defining contingencies, and communicating quality impacts to stakeholders
  • Proven ability to align quality efforts with team objectives and organizational goals
  • Leverage strong expertise in Java, Selenium, Cucumber, Karate, and API testing to drive automation maturity

Nice To Haves

  • Experience operating within a global delivery or distributed team model in a banking domain
  • Strong ability to influence without authority and drive alignment across cross functional teams
  • Experience working in regulated or compliance driven environments
  • Demonstrated leadership in mentoring and developing QA/QE team members
  • Leading quality efforts across multiple applications or business domains
  • Driving early quality engagement and shift left testing practices
  • Developing and evolving testing standards, frameworks, and best practices
  • Partnering across lines of business to ensure changes do not negatively impact downstream systems

Responsibilities

  • Provide strategic leadership for testing across the product lifecycle, ensuring appropriate prioritization, coverage, and sign off of testing activities
  • Serve as the subject matter expert for quality engineering practices and domain specific workflows within a global delivery model
  • Lead the review and approval of testing artifacts, including test strategies, test plans, scripts, and test results
  • Coordinate test strategy development, test scripting, execution, and defect resolution efforts across teams
  • Ensure early engagement with internal partners to embed quality considerations early in the product lifecycle
  • Take accountability for quality standards across the development, implementation, and maintenance of test assets and automation solutions
  • Identify opportunities to improve automation coverage and testing efficiency
  • Develop meaningful management metrics to gauge project health, identify trends, and drive continuous improvement across releases
  • Proactively assess risks and ensure quality outcomes align with enterprise governance and compliance expectations
  • Attend Scrum ceremonies and actively participate in planning, refinement, and retrospectives
  • Communicate testing progress, risks, and blockers, and propose resolution strategies
  • Work closely with testers to develop test cases and assess test execution results
  • Review user stories to ensure test execution aligns with defined acceptance criteria
  • Assist team members by removing blockers and providing guidance as needed
  • Collaborate with team members on test automation and provide constructive feedback
  • Coordinate with other lines of business to ensure changes do not introduce unintended impacts
  • Motivate and mentor team members, fostering pride in quality outcomes and continuous growth
  • Ensure teams clearly understand quality expectations and what is required to deliver secure, high quality releases

Benefits

  • medical/prescription drug coverage (with a Health Savings Account feature)
  • dental and vision options
  • employee and spouse/child life insurance
  • short and long-term disability protection
  • 401(k) with PNC match
  • pension and stock purchase plans
  • dependent care reimbursement account
  • back-up child/elder care
  • adoption, surrogacy, and doula reimbursement
  • educational assistance, including select programs fully paid
  • a robust wellness program with financial incentives
  • maternity and/or parental leave
  • up to 11 paid holidays each year
  • 9 occasional absence days each year, unless otherwise required by law
  • between 15 to 25 vacation days each year, depending on career level; and years of service
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