Quality Assurance Lead (1st shift)

Graphic Packaging CareersWinston-Salem, NC
Onsite

About The Position

Graphic Packaging International is a leading manufacturer of paperboard and paper-based packaging for various consumer products. They are seeking a Quality Assurance Lead to oversee quality assurance testing, interpret customer requirements, and lead audit quality checks and procedure compliance. The company emphasizes collaboration, diversity, innovation, and community involvement, offering competitive compensation and benefits.

Requirements

  • Excellent attendance.
  • Ability to work independently.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees of organization.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent, and to draw and interpret bar graphs.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Proficient with Microsoft applications (Word, Excel, Power Point).
  • Ability to use industry standard testing equipment, measuring devices and scales required.
  • High School Diploma, GED or equivalent required.
  • 3-5 years’ experience, preferably in manufacturing.
  • Must strictly adhere to Graphic Packaging International’s Commitment to SQF (Safe Quality Foods) and HACCP Requirements, Food Safety, and Food Defense.
  • Follow all Plant rules, Processes, Hygiene, and Allergens procedures, related to production of Safe Quality Foods.
  • Report to person of authority to record any potentially unsafe conditions which may result in unsafe foods or noncompliance to SQF related procedures.
  • Participate in SQF Root Cause and Corrective Actions (from customer complaints, SQF audits, validation, and verification activities) as required.
  • Follow all procedures related to producing Safe Quality Foods (SQF).
  • Report any potentially unsafe SQF conditions or customer complaints to a person of authority to record and/or correct the situation.

Nice To Haves

  • Manufacturing experience preferred.
  • Bilingual in English/Spanish is Highly Preferred.
  • Previous ERP experience preferred.

Responsibilities

  • Performs and monitors quality checks in all departments to ensure defects do not occur.
  • Train operators on how to identify and prevent product defects.
  • Train operators on quality checks and testing SOP’s.
  • Achieves SQF and HACCP certifications and trains New Hires to GMPs and performs annual SQF training with all employees.
  • Works with operators to troubleshoot defects and determine correct course of action.
  • Performs daily testing for customer products, as required.
  • Determines and manages substandard product and raw materials (paperboard) determining what can/should be sold, sorted/reworked or scrapped.
  • Enters Internal and Vendor (Raw Material) Complaints into non-SAP SharePoint.
  • Manages quality incident investigation process to ascertain root cause(s) - for use in recommending preventive measures and improving quality.
  • Oversees all sort activities (establish sort standards, mentor and monitor temporary employees, SAP entries, and housekeeping).
  • Performs customer and internal sampling requirements.
  • Participate in internal and external customer visits.
  • Manages Color standard and 1st run color materials process. Works directly with operators to achieve high quality color material.
  • Manages quality lab (testing, calibrations, trouble shooting, housekeeping, and training).
  • Develops and maintains documents and SOPs.
  • COA’s, EOM reporting, and Color Management.
  • Gathers data as requested for projects/troubleshooting, etc.
  • Gives the OK to sell when supervisor is unavailable.
  • Participates in safety and quality behavior-based observations.
  • May assist supervising a team of quality inspectors.
  • Must strictly adhere to Graphic Packaging International’s Commitment to SQF (Safe Quality Foods) and HACCP Requirements, Food Safety, and Food Defense.
  • Shares an obligation to protect and strengthen Graphic Packaging International’s good reputation in our relationships with customers, employees, suppliers, competitors, investors, and governmental agencies, and to act consistently with our core values: Integrity, Respect, Accountability, Relationships, and Teamwork.
  • Other duties as assigned.

Benefits

  • Competitive Pay
  • 401(k) w/employer matching
  • Health & Welfare Benefits
  • Medical, dental, vision, and prescription drug coverage
  • Short and Long-Term Disability
  • Life Insurance
  • Accidental Death & Dismemberment (AD&D) Insurance
  • Flexible Spending and Health Savings Accounts
  • Various Voluntary benefits
  • Adoption Assistance Program
  • Employee Discount Programs
  • Employee Assistance Program
  • Tuition Assistance Program
  • Paid Time Off + 11 paid company holidays each year
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