Quality Assurance Lead

Kenco•Rockford, IL

1d•Onsite

About The Position

The Quality Assurance Lead is responsible for acting as a coach and trainer of Quality Assurance Coordinators. The job coaches and trains teammates to fulfill their individual daily tasks in addition to their own. The Lead may have various responsibilities based on the specific department, this can include, but is not limited to inventory control for quality issues, audits, document control and management. The lead will provide backup to the Quality Manager as needed.

Requirements

2-4 years’ experience in a quality assurance role
Knowledge and experience with ISO 9001:2015

Nice To Haves

Lead Auditor Certification preferred

Responsibilities

Train new Quality Assurance Coordinators: Inventory management, How to perform quality audits, Document management and control including change management
Oversee the workflow and assignments of the Quality Assurance Coordinators and provide prioritization
Conduct audits of the facility for observations for maintaining GMP (General Manufacturing Practice) protocols, process control related to the management of inventory as per customer and company expectations.
Maintain, update, and add as necessary site policies, procedures, standard work instructions, and tools to improve the efficacy of the quality management system.
Administer internal audit program to ensure compliance to the quality management system through training auditors, auditing processes and procedures, and measuring results.
Identify training needs and organize training interventions to meet quality standards.
Investigate customer complaints and non-conformance issues and perform root cause and corrective action investigations to improve the quality management system.
Collect and compile statistical quality data and analyze to identify areas for improvement to the quality management system.
Safely operate powered industrial equipment to move products or materials for distribution such as clamp/slip sheet equipment; load, unload, and store materials/products in designated areas.
Complete applicable paperwork for inventory
Participate in inventory/cycle count activities as needed and report variances to leadership.
Participate in Gemba walks
Update the daily SQDPCM boards for metrics.
Attend daily Tier 3 meeting.
Ensure facility is inspection ready at all times for SQFI, FDA, and customer needs.
Communicate and report any incidents to supervisor/manager
Depending on specific department other duties may apply.

Benefits

Medical insurance including HSA, HRA and FSA accounts
Supplemental insurance including critical illness, hospital indemnity, accidental injury
Dental Insurance
Vision Insurance
Basic Life and Supplemental Life
Short Term and Long Term Disability
Paid Parental Leave
401(k)
Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)
Employer Paid Holidays- 10 days