Quality Assurance/ Improvement Coordinator

Center for Family and Child Enrichment•Miami Gardens, FL

12d

About The Position

Cherishing Our Children Since 1977 Helping children and families help themselves to live a better life and build a stronger community. The Center for Family and Child Enrichment (CFCE) is dedicated to helping children and their families by providing the right services and solutions based on individual needs. CFCE is constantly evolving to better support our community. As a Quality Assurance /Improvement Coordinator you will assist with the coordination and implementation of the organization’s Quality Assurance (QA), Quality Improvement (QI) and Risk Management programs. This position entails a flexible work schedule-generally 8:30 am - 5:00 pm, including a half hour lunch period. Why join CFCE: You will make an invaluable impact in the community We offer growth and professional development opportunities You may qualify for Public Service Loan Forgiveness We offer benefits; PTO, Medical, Dental, Vision, 403b retirement plan and more for qualified positions.

Requirements

High School Diploma
A minimum of three-five years of experience in monitoring or managing quality assurance, -OR- program management
Programs and Health information management knowledge
Knowledge Health Information Management procedures.
Knowledge of Emergency Procedures
Knowledge in Child Welfare Programs and Human/ Social Services
Knowledge of Administrative/Office Procedures
Possess strong computer skills.
Strong analytical skills.
Experience with uploading and downloading data from one system to another.
Experience in high-volume data collection
Effective communicator both written and orally
Strong knowledge of contracts requirements
Proficiency in the use of Microsoft Word, Windows, Microsoft Outlook, Excel and spread sheet applications.
Must type a minimum of 25-35 wpm
Data entry experience
Access to a well-maintained vehicle, valid auto insurance, and a current and valid Driver’s License.

Responsibilities

Coordinate standing and adhoc QA/I Committees by providing required support functions, such as meeting notices, minutes, and meeting packets.
Extract data from clinic, behavioral health electronic health/clinic systems, and child and family programs within established timeframes, and perform requested reviews.
Administer and summarize patient and client feedback surveys.
Summarize and prepare graphs for peer reviews, clinical quality measures, and performance improvement activities.
Conduct internal audits and inspections, and prepare summary reports and provide feedback to each department
Perform PDSA (Plan-Do-Study-Act) to plan and implement changes, study the results of the changes, and act on outcomes of assessments.
Track contractual requirements to validate compliance and prepare analytical reports.
Provide reports of aggregated data using spreadsheets, graphs and other application as assigned.
Provide support for external reviews and reporting, such as UDS, FTCA, and COA.
Work closely with Director, Quality Improvement and Risk Management to ensure ongoing compliance with the organization’s QA/QI and Risk Management programs.