Quality Assurance Engineering - Advisor I

Fiserv•Jacksonville, FL

5d•Remote

About The Position

As a Quality Assurance Engineering Advisor I, you will help ensure software products meet defined quality, reliability, and performance standards. You will work with development, product, and engineering teams to design test strategies, identify defects, and improve quality assurance processes. Your work will support dependable software delivery and a consistent user experience for clients.

Requirements

6+ years of experience in software quality assurance testing for software products or technology platforms.
6+ years of experience creating test strategies, test plans, test cases, and defect documentation for complex software delivery initiatives.
6+ years of experience collaborating with development, product, and engineering teams to validate requirements and improve quality practices.
6+ years of experience using Agile methodologies to support software testing activities throughout the software development lifecycle.
6+ years of experience communicating test results, defect trends, release risks, and quality recommendations to technical and non-technical stakeholders.
3+ years of experience with automation testing tools, frameworks, or scripting approaches.
3+ years of experience with performance testing processes, tools, or analysis.
Bachelor’s degree or higher in Computer Science, Software Engineering, Information Technology, or a related field, or equivalent combination of education, related experience and/or military experience.

Nice To Haves

Experience with automated testing tools such as Selenium, Playwright, Cypress, Cucumber, or similar tools.
Knowledge of continuous integration and continuous deployment (CI/CD) tools and release pipeline practices.
Familiarity with security testing practices and secure software delivery processes.
Certification in software testing methodologies, such as International Software Testing Qualifications Board (ISTQB) certification or an equivalent certification.

Responsibilities

Lead detailed quality assurance testing for complex software products across functional, regression, automation, and performance testing activities.
Develop and implement test strategies, test plans, test cases, and test scripts aligned to product requirements and release objectives.
Identify, document, report, and track software defects through resolution using established defect management processes.
Collaborate with development and product teams to analyze requirements, clarify acceptance criteria, and improve test coverage.
Execute automation testing activities and maintain automated test scripts to support repeatable validation of software functionality.
Support performance testing efforts by validating system behavior, documenting results, and escalating issues that impact reliability or scalability.
Participate in Agile ceremonies and contribute testing updates, quality risks, and release readiness input throughout the software development lifecycle.

Benefits

Fuel Your Life program to support your physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
Eight Employee Resource Groups to foster a collaborative culture and expand your network.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental and military leave.