Quality Assurance Engineer

FacilityOS•Annapolis, MD

11d•Hybrid

About The Position

Are you a tech enthusiast eager to advance your career in a dynamic and innovative environment? Join us as a QA Software Engineer and become a part of a team of top-tier professionals working on exciting projects across various business lines. As a QA Engineer, you will play a critical role in ensuring the highest standards of quality and performance for our web-based SaaS applications. Your focus will be on manual testing, requirements analysis, test documentation creation and test execution. Your passion for technology will thrive here, where your skills and ambitions will be nurtured and expanded. This role is a hybrid position where you'll be required to come into our office three (3) times a week.

Requirements

4+ years of proven experience in quality assurance
In-depth experience and understanding of the product or service
Strong problem-solving abilities
Verbal and written communication skills
Ability to work both independently and in a team environment
Bachelor’s degree in Computer Science, Software Engineering, or a related field
Strong attention to detail and commitment to delivering high-quality software
Excellent verbal and written communication skills, with the ability to collaborate effectively across cross-functional teams
Excellent analytical and problem-solving skills with the ability to investigate, troubleshoot, and clearly document issues
Ability to manage multiple priorities, work efficiently in a fast-paced environment while ensuring alignment with quality standards
High level of ownership, accountability, and initiative
Ability to work independently while maintaining strong collaboration with team members
Ability to work independently without supervision
Solid knowledge of Confluence, Jira, Postman, Swagger, Figma, and Test Management Systems (Zephyr etc.)
Proficiency in SQL and database testing
Experience testing web, mobile, and desktop applications

Nice To Haves

Hands-on experience developing or maintaining automated test scripts using Playwright, Selenium, or similar automation frameworks
Experience integrating automated tests into CI/CD pipelines
Familiarity with Git, version control workflows, and modern software development practices
Hands-on experience performing mobile and desktop test automation
Hands-on experience with ASP.NET and C#
Experience in developing and maintaining test scripts or knowledge of testing tools and methodologies
Relevant certifications in software testing are considered an asset

Responsibilities

Review requirements, specifications, and technical design documents to provide timely and meaningful feedback
Create a detailed and comprehensively structured test documentation (e.g., test plans, test strategy, checklists, test cases, test result reports, bug reports, etc.) using appropriate test design techniques
Estimate, prioritize, plan, and coordinate testing activities
Identify, record, document thoroughly, and track bugs
Perform thorough smoke tests, critical path tests, extended tests, regression tests, system integration tests, user acceptance tests, etc.
Develop and apply testing processes for new and existing products to meet client needs
Monitor debugging process results
Perform deep root-cause analysis on issues found
Support and train stakeholders on the implemented solutions
Collaborate with cross-functional teams, including developers, product managers, business analysts, and other QA engineers, to identify system requirements and deliver high-quality software
Track quality assurance metrics, like defect densities and open defect counts
Stay up to date with new testing tools and test strategies
Improve testing process to be more efficient