Quality Assurance Engineer

FacilityOS•Annapolis, MD

1d•Hybrid

About The Position

FacilityOS is a fast-growing company redefining how facilities operate—bringing safety, security, and daily operations into one unified platform used by organizations around the world. As we continue to scale globally, we’re building a team of driven, curious people who want to make an impact. You’ll be part of a dynamic, collaborative culture where individuals are trusted to take ownership, solve meaningful problems, and grow in their careers. Our team comes together in-office twice a week to connect, collaborate, and build momentum. If you’re looking to do your best work alongside a great team in a high-growth environment, FacilityOS is the place to build your career. Are you a tech enthusiast eager to advance your career in a dynamic and innovative environment? Join us as a QA Software Engineer and become a part of a team of top-tier professionals working on exciting projects across various business lines. As a QA Engineer, you will play a critical role in ensuring the highest standards of quality and performance for our web-based SaaS applications. Your focus will be on manual testing, requirements analysis, test documentation creation and test execution. Your passion for technology will thrive here, where your skills and ambitions will be nurtured and expanded. This role is a hybrid position where you'll be required to come into our office three (3) times a week.

Requirements

QA Software Engineer with hands-on experience to excel in their role.
Ideally, candidates should have 4+ years of proven experience in quality assurance.
Alternatively, someone with in-depth experience and understanding of the product or service can also be successful.
A good QA Software Engineer should possess strong problem-solving abilities, verbal and written communication skills, and the ability to work both independently and in a team environment.
Bachelor’s degree in Computer Science, Software Engineering, or a related field.
Strong attention to detail and commitment to delivering high-quality software.
Excellent verbal and written communication skills, with the ability to collaborate effectively across cross-functional teams.
Excellent analytical and problem-solving skills with the ability to investigate, troubleshoot, and clearly document issues.
Ability to manage multiple priorities, work efficiently in a fast-paced environment while ensuring alignment with quality standards.
High level of ownership, accountability, and initiative.
Ability to work independently while maintaining strong collaboration with team members.
Ability to work independently without supervision.
Solid knowledge of Confluence, Jira, Postman, Swagger, Figma, and Test Management Systems (Zephyr etc.)
Proficiency in SQL and database testing.
Experience testing web, mobile, and desktop applications.

Nice To Haves

Hands-on experience developing or maintaining automated test scripts using Playwright, Selenium, or similar automation frameworks.
Experience integrating automated tests into CI/CD pipelines.
Familiarity with Git, version control workflows, and modern software development practices.
Hands-on experience performing mobile and desktop test automation.
Hands-on experience with ASP.NET and C#.
Experience in developing and maintaining test scripts or knowledge of testing tools and methodologies.

Responsibilities

Review requirements, specifications, and technical design documents to provide timely and meaningful feedback
Create a detailed and comprehensively structured test documentation (e.g., test plans, test strategy, checklists, test cases, test result reports, bug reports, etc.) using appropriate test design techniques
Estimate, prioritize, plan, and coordinate testing activities
Identify, record, document thoroughly, and track bugs
Perform thorough smoke tests, critical path tests, extended tests, regression tests, system integration tests, user acceptance tests, etc.
Develop and apply testing processes for new and existing products to meet client needs
Monitor debugging process results
Perform deep root-cause analysis on issues found
Support and train stakeholders on the implemented solutions
Collaborate with cross-functional teams, including developers, product managers, business analysts, and other QA engineers, to identify system requirements and deliver high-quality software
Track quality assurance metrics, like defect densities and open defect counts
Stay up to date with new testing tools and test strategies
Improve testing process to be more efficient