Quality Assurance Engineer
About The Position
Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor, residential, and professional applications. Our Marine organization is a trusted provider of innovative solutions for the worldwide boating and boat building industry, and we recently expanded our scope to lead the boating industry into an electrified future. Dometic has won numerous NMMA Innovation Awards over the years and we are always striving for new ways to make boating easier, safer, and more enjoyable. We are on a journey of continuous growth – now looking for our next star – a passionate Quality Assurance Engineer. This position reports to the Quality Manager and will work in Sparta, TN. About the position As Quality Assurance Engineer of the Sparta team, you will be involved in monitoring Internal and External Quality at the Plant Level and serves as a Liaison to Customers related to Production Quality, RGA, and Warranty. In addition, the Quality Engineer will provide shop floor leadership to Incoming, In-Process, and Final Inspection while supervising the daily activates of Quality Technicians in assigned work areas. The Quality Engineer will be a key contributor to ISO 9001 activates and support other Quality functions in a fast-paced work environment.
Requirements
- ISO 9001 activities
Responsibilities
- Ensure Product meets safety, regulatory, and performance standards
- Lead a Cross-Functional Team through the 5Why / 8D Process to resolve Customer Complaints via Root Cause investigation and Countermeasure implementation
- Lead the Returned Goods Authorization process and work with Customers to resolve ( RGA ) claims
- Ensure Quality Technicians complete daily Inspection and Testing, per requirements
- Report Customer Quality Issues to the Management Team and provide Customer feedback in a timely manner
- Lead PPAP activity and provide submissions to the Customer
- Perform Control Plan and SOP Audits
- Lead Containments, Sorting, and Rework activity related to any Quality spills
- Manage Inspections, RGA, Warranty, Corrective Actions in the Sparta 1Factory QMS
- Write and present concise Reports related to Quality Issues, Warranty, KPIs, etc.
Benefits
- Medical/Dental/Vision Insurance
- Employee Assistance Program (EAP)
- Disability insurance (STD/LTD)
- 401 (k) with company match
- PTO
- Company defined holidays and two floating holidays for you to use as you choose
- Paid maternity/paternity leave
- Tuition assistance
- Membership reimbursement (wholesale club and gym)
- Employee discounts on our incredible products
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
