Quality Assurance Engineer

Foresters Financial•Toronto, ON

2d•Hybrid

About The Position

This position is responsible for ensuring (through the application of manual and automated techniques) that changes to workflow, business, product rules and administrative systems, function correctly and do not adversely affect the existing business environment. This position is also responsible for system and procedural training for the business community on new or upgraded systems and for providing ongoing support to Foresters Operations.

Requirements

3-5 years of Insurance business experience OR 3-5 years experience testing applications(mainframe, client-server, web based, mobile) in similar organizations to Foresters Financial (Life Insurance, Financial Institution, etc.)
2+ years of Test Automation experience
Hands-on experience or working knowledge of Web, API, and Mobile Automation testing
Strong hands-on experience with Playwright using TypeScript for automation
Hands-on experience integrating automated scripts into CI/CD pipelines in Azure DevOps (ADO)
Ability to leverage GitHub Copilot or similar AI-assisted coding tools to improve productivity
Hands-on experience or working knowledge of Performance testing using JMeter
Experience or working knowledge of Test-Driven Development (TDD) or Behavior Driven Development (BDD)
Experience working on Agile and Waterfall projects
Hands-on experience of integrated development environments, such as VS Code, IntelliJ, Eclipse
Hands-on experience or working knowledge of Extract, Transform & Load (ETL) Testing
API Testing experience or knowledge on how this can be accomplished using Postman
Hands-on experience or working knowledge of automated mobile testing
Working knowledge or experience using a software version control system, such as GitHub
Intermediate SQL skills to identify and modify test data for test cases
Understanding of different Operating Systems such as Linux, Windows, and containerization such as Docker
Good debugging skills to troubleshoot and fix issues identified during the automation process
Ability to learn and be conversant with the Development Life Cycle, Quality Engineering techniques and the Automation frameworks used at Foresters
Experience generating/maintaining test conditions/cases from requirements, design specifications and exploratory methods
Strong analytical, reasoning and problem-solving abilities along with appropriate escalation skills
Possesses strong Windows, Web, Mainframe, Microsoft Word and Excel skills.
Must be able to review and understand product and system business requirement documentation, as well as System Architectural documents and be able to validate the contents
Ability to identify, analyze and report system problems in a clear and concise manner during the testing process
Experience with defect tracking concepts and tools (e.g. ALM and MS Azure DevOPs)
SQL skill to identify test data for test cases
Demonstrated proficiency in investigating the cause or source of systems problems and have the ability to provide sufficient information to enable the appropriate assessment and resolution of the issue
Demonstrated ability to coordinate and integrate testing approaches across several systems and business functions

Nice To Haves

Good knowledge of the breadth and depth of financial products, understanding of business systems (functionality, file structures, batch, extracts), business processes and procedures, would be an asset
Experience testing in both Waterfall and an Agile framework
University Degree in Computer Science, or Engineering or other technical related field

Responsibilities

Design, develop and execute Automated as well as Performance test scripts
Conduct peer review of automation test scripts and provide corrective actions
Work with the DevOps team to incorporate test scripts into the CICD pipelines
Provide input into the design, creation and maintenance of our Test Automation Framework and Automation guidelines
Provide and review effort estimates for the automation of Test Cases
Work with project teams and/or business subject matter experts to identify test cases suitable for Test Automation
Identify, analyze, track and manage detected automation system/program errors
Stay up to date with automated scripting practices, automated tools and DevOPs practices
Report automation development statuses and findings to the Test Automation Lead and/or project team
Ensure that project requirements are met by applying Web, API and Mobile Automation Testing techniques
Optimize Test automation scripts to reduce technical debt and improve their performance
Review test plans, test scenarios and test cases with team members to ensure sufficient test coverage
Generate and maintain test documentation (test plan, test scenarios/cases, Test data and defects)
Coordinate and execute tests for testing phases (Unit Testing, Functional,System Integration and Regression), ensuring project adherence to testing standards, methodologies and tool usage
Work closely with Project Managers/Project Architects/Business Analysts/Business Systems Analysts/IT Security SMEs/Business Subject Matter Experts to ensure that detected system errors are resolved
Maintain up-to-date business, system and testing knowledge across all Foresters products, processes and systems, through research of business and systems documentation, liaising with peers, IT staff, business experts and formal training courses and seminars
Ability to review and understand documentation in order to validate the business requirements
Report test status and findings to QA Lead or Test Automation Lead and/or project team
Adhere to Foresters security standards, our IT Policies and procedures during solution implementation and support
Report security incidents as per the Foresters Information Security Incident Management Standard