Quality Assurance Engineer, Supplier Quality

IDEX•Crawfordsville, IN

24d

About The Position

The Quality Assurance Engineer, Supplier Quality works with suppliers to address quality issues, approve new parts, and improve supplier quality performance for Banjo. The role identifies and drives key supplier performance metrics and develops suppliers as an extension of Banjo. It also supports production quality activities to improve overall quality performance. The position manages supplier quality performance and reporting, conducts supplier part approvals and audits, and drives root-cause analysis, problem solving, and corrective actions. It maintains accurate 8D records, determines dispositions for rejected materials and components, uses data and statistical methods to guide decisions, and implements CMM measurement programs while training technicians. The role also maintains ISO 9001-related procedures and quality documents, supports cross-training and ECN implementation, works with cross-functional departments, and assists with new product introductions to ensure high quality.

Requirements

Bachelor’s degree in a related field or equivalent work experience.
A minimum of 5–7 years of experience in a manufacturing environment.
Experience working in ISO 9001 facilities.
Ability to multitask and deliver expected results.
Ability to read blueprints and drawings.
Experience with CMM programming and operations or similar CNC experience.
Proficient computer skills, including Excel, Access, and ERP systems.
Demonstrated responsibility, respect, dependability, patience, and productivity to help create a positive work environment.
Influential leadership skills to keep the team focused and prioritized.
Strong verbal and written communication skills.

Nice To Haves

Knowledge of applying SPC techniques to make processes more robust.
Knowledge of GD&T.

Responsibilities

Manage supplier quality performance, reporting, and issues affecting overall performance.
Conduct supplier part approvals and supplier audits.
Drive root-cause analysis, problem solving, and corrective actions for quality issues.
Maintain accurate 8D records to support corrective actions and reporting.
Determine the disposition of rejected materials, components, and devices.
Identify needed data, collect and evaluate it, and use statistical methods to make data-driven decisions.
Implement CMM measurement programs and train technicians to execute them.
Support Quality management as needed to ensure effective department functionality.
Create and maintain procedures, work instructions, and forms as needed to comply with ISO 9001 requirements.
Maintain quality documents such as control plans, PFMEA, flow diagrams, and work instructions.
Support cross-training QA technicians for seamless operations.
Assist with ECN implementation as needed.
Work with cross-functional departments to improve Quality.
Produce reports or procedures as needed to optimize operations.
Assist with new product introduction into production to ensure high quality.
Cross-train and mentor team members on ISO 9001 requirements.
Participate in available company training for self-development.
Participate in and support Rapid Improvement Events and Kaizen activities.
Complete other assignments given by management.