Quality Assurance Engineer

Fiserv • Milwaukee, WI

6d • Onsite

About The Position

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Requirements

• Bachelor’s degree in Computer Science, Computer Engineering or a related field and 2 years in any job title involving experience in hardware and software system functionality and performance verification.
• 2 years of experience in Driving infrastructure resiliency and reliability validation initiatives to strengthen system stability and performance.
• 2 years of experience in Validating Enterprise application solutions and core business logic within applications.
• 2 years of experience in Working with operating systems including Unix, Linux, Windows, and Azure for system sizing.
• 2 years of experience in Working with Object-Oriented programming languages including Java or C#.
• 2 years of experience in Scripting with Python and PowerShell for automation and performance monitoring.
• 2 years of experience in Conducting root cause analysis and performing system reliability testing to identify and resolve infrastructure issues for improved quality and operational stability.
• 2 years of experience in Working with databases including MongoDB, relational databases, SQL, MySQL and SQL Server.
• 2 years of experience in Working with Enterprise Data handling best practices and IIS Hosted Environments.
• 2 years of experience in Working with cloud infrastructure and network fundamentals.
• 2 years of experience in Using monitoring tools including Azure Monitor, Dynatrace and Splunk.
• 2 years of experience in Using GIT, GITHub, Jenkins, Azure DevOps, and Gitlab.
• 2 years of experience in Working with QA methodologies and automation, performance, and security testing practices.
• 2 years of experience in Creating technical reports of infrastructure configurations, support procedures, and QA test results.

Responsibilities

• Design and implement scalable, distributed, and fault-tolerant systems, translating complex infrastructure requirements into automated QA workflows and validation frameworks.
• Lead quality review of infrastructure by validating stability, performance, rollout, and security of enterprise applications across voice platforms, mainframe systems, on-prem and cloud environments.
• Detect, diagnose, and resolve performance, reliability, and security issues using AI-driven monitoring, NLP-based log analysis, and automation tools.
• Lead and support enterprise applications across multiple operating systems and server platforms.
• Analyze business requirements by collaborating with product, development and operations teams to deploy and test software.
• Conduct functional, automated and regression testing during different phases of software development.
• Act as the quality gatekeeper in enterprise release management, validating deployments through CI/CD pipelines, ensuring compliance with change control policies, and providing QA sign-off for production releases.
• Review projects and architecture to capture requirements, perform impact analysis, and define QA strategies, frameworks, and validation timelines for enterprise-level infrastructure changes.
• Lead the Disaster Recovery (DR) Testing and enterprise-wide DR exercises by simulating outages, validating failover and recovery processes, and ensuring compliance with organizational business continuity standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level