Quality Assurance Engineer - Web and Ecommerce

Banner Engineering Career•Minneapolis, MN

3d•Onsite

About The Position

The Web Quality (QA) Engineer will play a key role on the Web Development team and within IT/OT. This position is responsible for supporting the ongoing development of Banner’s public-facing website and multiple ecommerce experiences, contributing to the success of marketing & sales initiatives and the company as a whole. The Web Quality (QA) Engineer works closely with developers across multiple IT/OT teams and with company stakeholders to ensure the web development team delivers functional, reliable work that meets business, customer, and compliance needs. The ideal candidate brings strong critical thinking and problem-solving skills and a proven ability to positively influence customer-facing experiences. This role offers the opportunity to make a meaningful impact in a fast-paced, collaborative environment.

Requirements

Bachelor’s degree in computer science, business, or related field. Candidates with significant relevant experience may be considered in lieu of a degree
2-5 years' experience as a QA engineer or related position, specifically focused on website and web applications testing
Experience with core web technologies including HTML, CSS, and JavaScript
Ability to communicate effectively with technical and non-technical audiences
Strong planning, organizational, and problem-solving skills

Nice To Haves

Experience with Scrum and Agile
Experience with Jira or other ticketing system
Experience with test automation
Experience with at least one programming language (e.g., Python, Node, etc.)
Experience working with databases and SQL
Experience working with Adobe Experience Manager (version 6.5+) or another enterprise CMS
Experience working with ecommerce systems (B2B, B2C), including customer-facing experiences and multiple storefronts
Manufacturing industry experience

Responsibilities

Ensuring the reliability and functionality of websites and web applications used in Banner's sales distribution channels, including the public-facing bannerengineering.com website and ecommerce experiences (B2C, B2B)
Developing, maintaining, and executing functional test plans that analyze websites and applications across supported browsers and devices
Authoring acceptance criteria and test cases
Refining bug reports and work requests into actionable development tickets
Developing, maintaining, and executing regression test plans for projects and as part of regular release cycle
Facilitating business acceptance and solution validation through UAT
Creating and maintaining user-facing and internal documentation
Acting as a first responder for customer-facing and internal support issues reported by technical and business end-users
Developing subject matter expertise for supported software platforms, including Adobe Experience Manager CMS and Spryker ecommerce platform
Actively participating in Scrum events (planning, standups, retrospectives) and web development team initiatives
Acquiring and maintaining knowledge of Banner’s business practices, products, and customers
Establishing and maintaining effective working relationships with coworkers and management
Other duties as assigned