Quality Assurance Engineer Manager

Moog•Johnson City, TN

2d•Onsite

About The Position

Moog Space and Defense Group is the operating group with the longest heritage at Moog. The ever-evolving markets we serve require innovation and allow for constantly developing career opportunities. Our expansive defense portfolio is aligned with U.S. military priorities and our mission of “equipping those who defend freedom.” Our team in Space & Defense is looking for a Quality Assurance Manager to join them. You will report to the Site Manager and will have an onsite work schedule in Johnson City, TN.

Requirements

Bachelor’s degree; Engineering or another technical discipline preferred.
5 years of experience in a hands on quality-related role within a manufacturing environment.
2 years of management and/or related leadership experience, preferably within a manufacturing environment.
Experience with ISO9001and AS9100 compliance standards- conduct internal and external audits.
Experience with Root cause corrective action RCCA.
Experience with budgets, calculating risks, managing matrixed environment and ability to communicate with stakeholders.
Thorough understanding of the requirements necessary to maintain an effective Quality Management System (QMS).
Willingness and ability to travel approximately 5% to support business needs.

Responsibilities

Assure 100% Product quality to customer through collaborating and consultancy with peers and functional leaders to establish best practices and by sharing the “Quality First” message across all levels.
Ensure the Quality Management System is compliant to 3rd party regulatory agencies such as AS9100/ISO9001
Ensure and promote customer engagement through effective communication and interactions including for manufacturing and quality related content such as Failure Analysis and Root Cause and Corrective Actions.
Report Key Process Indicators that improve customer satisfaction and financial performance including being an agent for continuous improvement.
Accountable for the framework necessary to support the Quality Management System. This includes Quality personnel specific accountabilities and maintaining procedural methods, in accordance with AS9100 & ISO9001.
Oversee the activity of the Johnson City Quality Engineering staff & the incorporation of organizational excellence through Lean practices and continuous improvement tool usage.
Responsible for team oversight and direction towards reduction in scrap cost, rework cost and quality escapes to customers.
Manage/oversee Product Warrantees, Repair Team, new design releases with Design Engineering, Manufacturing Engineering, Quality Engineering, Tool Design, and Technical Writing staff and implement the necessary protocols for achieving the customer's contractual expectations.
Develop Quality Engineers to better achieve business goals in addition to individual career development.
Daily interface with Production Supervisors, Operators, Operations Support, and multiple offshore operations on production/quality related issues.
Perform other responsibilities as assigned to support business operations

Benefits

great compensation package
bonus opportunities
matching 401k
Employee Stock Purchase Plan (select locations)
Flexible Spending and Health Savings Accounts
Flexible paid time off
holidays
parental leave program
relocation assistance
Comprehensive insurance coverage including medical, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages.
Tuition Assistance
mentorship and coaching opportunities
leadership development and other personal growth programs
Warm, respectful, family-like environment driven by our 12 core values.
Multiple Employee Resource Groups led by our employees, open and welcoming to all.