Quality Assurance Engineer II
About The Position
At Pelican, we engineer products that stand up to the world’s toughest conditions—because the people who rely on us do too. For nearly 50 years, we’ve been a trusted partner for military personnel, first responders, outdoor adventurers, and innovators who push the limits. With a global presence that includes 11 offices, 4 manufacturing facilities, and 4 custom case centers, we create high-performance protective solutions that ensure our customers can focus on what matters most. Whether it’s transporting critical medical supplies, securing mission-essential equipment, or keeping expedition gear safe, Pelican products are Built to Protect to Equip for the Mission. At Pelican, your work has a real-world impact. You’ll be part of a team driven by innovation, craftsmanship, and the shared belief that when the mission is critical, failure isn’t an option. If you’re ready to build something that makes a difference, be part of a team that protects what matters most.
Requirements
- Bachelor’s degree in Quality, Mechanical Engineering, Industrial Engineering, or a related engineering or technical field, or an equivalent combination of education and relevant experience.
- 3 to 5 years of Quality Engineering experience, preferably within a manufacturing environment.
- Experience working within an ISO-certified Quality Management System.
- Hands-on experience leading root cause investigations, corrective actions, and quality improvement projects.
- Experience with risk management, process controls, quality planning, and continuous improvement.
- Ability to analyze quality and manufacturing data and use findings to drive corrective action.
- Experience planning or participating in internal, supplier, process, or QMS audits.
- Knowledge of Lean, Six Sigma, statistical analysis, or similar problem-solving methodologies.
- Strong communication and project management skills with the ability to work across Engineering, Manufacturing, Supply Chain, and Operations.
- Proficiency with Microsoft Office, quality or statistical analysis tools, and ERP/business systems.
Responsibilities
- Independently lead quality engineering activities across manufacturing while partnering with Engineering, Operations, Supply Chain, and other teams.
- Develop, implement, and improve quality plans, procedures, process controls, and Quality Management System documentation.
- Lead root cause investigations and corrective and preventive actions for product, process, customer, and supplier quality issues.
- Analyze production and quality data to identify trends, process variation, risks, and opportunities for improvement.
- Partner with Manufacturing and Engineering to resolve quality issues and improve product and process performance.
- Support New Product Development by establishing quality requirements, controls, inspection methods, and testing strategies.
- Plan and lead product, process, supplier, and Quality Management System audits and drive findings through resolution.
- Develop and improve inspection methods, testing procedures, sampling plans, and quality controls.
- Apply risk management and structured problem-solving methods to prevent recurring quality issues.
- Lead continuous improvement projects using Lean, Six Sigma, statistical analysis, and other quality tools.
- Support supplier quality activities and work cross-functionally with Supply Chain to address supplier-related concerns.
- Support calibration systems and ensure applicable quality system requirements are maintained.
- Provide technical guidance, training, and mentoring to Quality Technicians, Inspectors, and less-experienced team members.
- Promote Pelican’s commitment to Safety, Environment, Quality, and continuous improvement.
- Provide Quality Engineering support across Pelican’s Ontario and Torrance manufacturing facilities.
Benefits
- Competitive paid time off plans
- Holiday pay
- Extra vacation purchase opportunities
- 401k plan – with immediate match
- Pet insurance
- Health Savings Account Contribution
- Wellness Discount Program
- Global Mental Wellness Program
- Quarterly Employee Celebration Days
- Peer to Peer Recognition Program
- Service Recognition Program
- Ample free parking with EV Charging Station
- Amazing employee discount program on Pelican Products, Pelican branded apparel and gear
- Employee referral program
- 10 paid holidays per year
- Medical/dental/vision insurance
- Company-paid life and disability plans
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
