Quality Assurance Coordinator

Radiology Associates Of Ocala, P.A. • Ocala, FL

20d • Onsite

About The Position

We are seeking a Full-time Quality Assurance (QA) Coordinator to join our busy Medical Imaging Center in Ocala, FL. In this role, you will be responsible for preparing, coordinating, and scheduling callback procedures. The ideal candidate will ensure that patient exams are properly followed up on, and all records are closed in accordance with RAO procedures and MQSA guidelines.

Requirements

• Minimum 1 year of experience in a customer service setting
• Minimum 1 year of administrative experience in a healthcare environment

Nice To Haves

• Certified Medical Assistant (preferred)

Responsibilities

• Contact patients in need of follow-up procedures and schedule return appointments in a timely manner.
• Document all patient contact and prepare necessary documentation for radiologist review.
• Coordinate with referring clinicians and surgeons to confirm compliance and consultations.
• Monitor and ensure timely closure of all problem case records per MQSA compliance.
• Provide clear, concise written and verbal instructions to patients regarding procedures.
• Obtain proper orders from referring providers and verify anticoagulant usage in biopsy patients according to protocol.

Benefits

• Paid Time Off (PTO)
• Paid Holidays
• Affordable Medical, Dental, and Vision Plans
• Paid Life and AD&D Insurance
• Employee Assistance Program (EAP)
• Employee Recognition Program
• Corporate Discounts
• 401(k) Retirement Program
• Employee Referral Bonus Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed