Quality Assurance Coordinator

Crestwood Behavioral Health•San Jose, CA

6d•$26 - $29•Onsite

About The Position

Are you looking for a meaningful role in behavioral health and have the desire to work with an organization that puts people first? If you have a passion for helping others along their recovery journey, then we invite you to join our Crestwood family! For more than 50+ years Crestwood has been committed to creating innovative recovery programs and developing compassionate communities that support each client in their journey. Our model of care focuses on a personal and self-directed process that empowers the people we serve and helps them to develop the skills to thrive! The Quality Assurance (QA) Coordinator plays an integral part in the overall functioning of the facility by monitoring and auditing the identified standards of person-served care as well as the quality of the entire electronic health record. The QA Coordinator will ensure quality improvement standards are up to date and in compliance with the facility's level of care. This position encompasses aspects of staff development, infection control, medical records, and quality improvement to effectively collaborate with the QA committee and program at the facility level. The QA Coordinator is responsible for monitoring overall compliance with these aspects as they relate to current licensing and accrediting policies and regulations. The Crestwood Center San Jose Psychiatric Health Facility (PHF) on our San Jose campus is in close proximity to the mental health support services in Santa Clara County. The San Jose PHF provides a spacious environment, with two living rooms, a welcoming room, visiting space, serenity room, dining room and a beautiful courtyard. The program is dedicated to restoring a sense of hope, self-empowerment and recovery in each of our clients. The San Jose PHF is designed for clients who require stabilization at a time of acute psychiatric crisis. We provide medication management, WRAP, DBT support, welcoming rituals, behavioral interventions, psychotherapy, psychosocial education and a thorough transition plan to enable a successful return to the community. Mental Health Rehabilitation Centers (MHRCs) provide psychosocial rehabilitation programs in secure, residential settings with a focus on brief lengths of stay.

Requirements

A degree in a health-related field and/or two years’ experience in health care education.
Knowledge of Title 9, 22, OSHA, HCAI, HIPAA, and CARF.
Ability to engage in performance improvement data collection, analysis, and implementation of QA plans.

Nice To Haves

A minimum of one year’s experience in medical records and/or quality improvement is preferred.
Experience working with health care agencies and/or regulatory agencies.

Responsibilities

Monitoring and auditing the identified standards of person-served care
Monitoring and auditing the quality of the entire electronic health record
Ensuring quality improvement standards are up to date and in compliance with the facility's level of care
Collaborating with the QA committee and program at the facility level
Monitoring overall compliance with licensing and accrediting policies and regulations