Quality Assurance Coordinator
About The Position
The Quality Assurance Coordinator is responsible for the overall support of programs as defined by the Volunteers of America program model and funding source standards. Community Support Systems provides the support, training, and education clients need to maintain psychiatric and medical stability and ultimately obtain permanent housing. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/housing Location: 65 Charles Gay Loop • Wards Island, NY 10035
Requirements
- Bachelors degree in a related field, at least two years of experience in data quality and data systems.
- Demonstrated ability in the areas of written and verbal communication.
- Other necessary skills include training, audit and evaluation data collection and incident management skills.
Responsibilities
- Responsible for overseeing and maintaining the quality assurance help desk.
- Reviewing and responding to agency-wide incident reports.
- Training necessary agency workforce on incident identification, writing and reporting.
- Retrieving and reviewing client/consumer grievances, agency-wide.
- Participate and assist in the development of ongoing staff training for the electronic health record.
- Support the AVP of Quality Assurance & Research and the Director of Data Quality & Systems in daily operations.
Benefits
- Medical
- Dental
- Vision
- Prescription coverage
- Life insurance
- Retirement plan
- Educational Reimbursement Program (includes tuition and license/certification)
- Paid Time Off which is accrued monthly and roles over from year to year.
- Paid Birthday Holiday
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Religious, Grantmaking, Civic, Professional, and Similar Organizations
Number of Employees
101-250 employees
