Quality Assurance Coordinator

Nascentia Health•Rochester, NY

1d•$75,250 - $87,139

About The Position

The Quality Assurance Coordinator is responsible for assisting in overall quality improvement activities for Nascentia Health CHHA and LHCSA divisions.

Requirements

Current New York State licensed Registered Nurse
Minimum 2 years working in home care.
Excellent organizational skills.
Good attention to detail and accuracy.
Strong critical thinking and assessment skills.
Ability to work independently and be self-directed.
Speech/visual/hearing ability sufficient to comprehend and express written and verbal communications.
Ability to sit/stand at desk for 90% of the day.
Bloodborne Pathogens Exposure Category III Employee who rarely has contact with blood and body fluids.

Responsibilities

Reviews clinical records.
Participates in review of chart audits utilizing SHP reports (if applicable) and best practice following policies and procedures.
Responsible for completing all LHCSA audits
Reviews client records, orders and other communication for quality and safety of care.
Analyzes documentation and reports trends to Manager
Follows up with staff/management regarding issues identified in review process.
Assist clinical leadership in working with clinical staff on questions, OASIS education/clarification, documentation issues, and clinical care interventions.
Communicates with Manager regarding issues or concerns with clients and/or clinical staff.
Follows up with staff regarding documentation deficiencies and/or discrepancies with OASIS, coding and assessment.
Participates in formal and informal training opportunities for clinical staff.
Performs quality improvement activities as assigned by Manager of Quality Improvement.
Communicates agency policies to staff.
Promotes quality improvement as it relates to the activities of clinical staff in accordance with organizational policies and procedures.
Maintains knowledge of and adherence to agency policies, procedures, along with quality improvement standards.
Demonstrates knowledge and use of agency policies and procedures.
Demonstrates knowledge of quality improvement standards.
Demonstrates knowledge of OASIS assessments.
Has a working knowledge of Medicare/Medicaid and private insurance
Ability to learn and apply coding principles to home care.
Provides excellent customer service.
Maintains patient confidentiality.
Maintains positive relationships with co-workers, administrative staff, clinical staff, physician offices and patients and families.
Keeps Manager of Quality Improvement informed of problems as they arise.
Attends meetings and conferences as needed.
Perform all other duties as assigned.