Quality Assurance Coordinator
About The Position
Partner with us in making a positive change! Join a team where your work truly matters. We're proud to have been certified as a Great Place to Work for 8 years by our own employees. We invite you to partner with us in our mission to improve mental healthcare. Job Title: Quality Assurance Coordinator Division/Program: Psychiatric Health Facility (24/7 Inpatient) Starting Compensation: 31.36 - 37.63 USD Per Hour Working Location: Bakersfield, CA Working Hours/Shift: Monday-Friday, 8:00AM-4:30PM Why Join Our Team? Competitive Compensation: Offering a salary that matches your skills and experience. Generous Time Off: Enjoy ample vacation and holiday pay. Comprehensive Benefits Package: Employer-paid medical, dental, and vision coverage. Additional voluntary benefits to support your lifestyle. Professional Growth Opportunities: On-the-job training with access to paid CEU opportunities. Career development programs designed to help you grow. Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable). Employee Recognition & Rewards: A culture that celebrates and rewards your hard work and dedication What you bring to SBHG: High School diploma or equivalent required. Associate OR Bachelor’s Degree in Social Science, Hospital Administration, Business OR Vocational Degree in Nursing or Psychiatric Technician preferred. Two (2) years of experience in a mental health field preferred. Three (3) years of experience in Quality Assurance, preferably in a mental health agency or county behavioral health program preferred. One (1) year of supervisory experience preferred. Experience with program data collection highly desired. Valid California Driver’s License required. How you will make a difference: Ensure compliance with company, state, and regulatory standards through Quality Assurance oversight. Coordinate data collection, evaluation, and reporting of outcomes with leadership Review and track incidents, grievances, and client/family satisfaction reports. Oversee client records, documentation standards, and chart audits. Support Utilization Review/QA Committees and provide staff supervision as assigned. Monitor timeliness of documentation and maintain updated policies/procedures. Assist with Medi‑Cal Certification/Recertification and medical record maintenance. Division/Program Overview: 24/7 inpatient involuntary program 16-bed facility for acute youth (ages 5-17) Intensive treatment programs with individualized care plans Available for contracting Central Valley counties Moves clients through five phases: admission; engagement; learning; stabilization and linkage to resources and aftercare Learn more about SBHG at: https://www.starsinc.com/stars-inc/ For Additional Information: [email protected] In accordance with California law, the grade for this position is 28.51 - 45.62. Placement within the grade is determined based on experience, internal equity, and other factors permitted by law. We are committed to providing a career-enhancing environment for dedicated professionals desiring to improve the lives of people living with mental health and other challenges to their well-being. SBHG currently employs approximately 1,900 people at more than 45 different sites throughout California. We serve more than 30,000 adults, children, youth and families annually throughout the state. We strongly value and are committed to having a truly diverse workforce and environment- including LGBTQ, cultural, racial, and ethnic diversity in our workforce.
Requirements
- High School diploma or equivalent required.
- Valid California Driver’s License required.
Nice To Haves
- Associate OR Bachelor’s Degree in Social Science, Hospital Administration, Business OR Vocational Degree in Nursing or Psychiatric Technician preferred.
- Two (2) years of experience in a mental health field preferred.
- Three (3) years of experience in Quality Assurance, preferably in a mental health agency or county behavioral health program preferred.
- One (1) year of supervisory experience preferred.
- Experience with program data collection highly desired.
Responsibilities
- Ensure compliance with company, state, and regulatory standards through Quality Assurance oversight.
- Coordinate data collection, evaluation, and reporting of outcomes with leadership
- Review and track incidents, grievances, and client/family satisfaction reports.
- Oversee client records, documentation standards, and chart audits.
- Support Utilization Review/QA Committees and provide staff supervision as assigned.
- Monitor timeliness of documentation and maintain updated policies/procedures.
- Assist with Medi‑Cal Certification/Recertification and medical record maintenance.
Benefits
- Competitive Compensation: Offering a salary that matches your skills and experience.
- Generous Time Off: Enjoy ample vacation and holiday pay.
- Comprehensive Benefits Package: Employer-paid medical, dental, and vision coverage.
- Additional voluntary benefits to support your lifestyle.
- Professional Growth Opportunities: On-the-job training with access to paid CEU opportunities.
- Career development programs designed to help you grow.
- Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable).
- Employee Recognition & Rewards: A culture that celebrates and rewards your hard work and dedication
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
