Quality Assurance Auditor

Subaru•Lafayette, LA

6d•Onsite

About The Position

This role focuses on monitoring, maintaining, and continuously improving vehicle quality performance across critical operational areas, including vehicle build quality, Pre-Delivery Inspection (PDI), and accessory installation processes as performed by the Vehicle Processing Center (VPC) processor. The auditor must be able to accommodate a rotating work schedule. The primary responsibilities include conducting detailed vehicle inspections for compliance with Subaru of America (SOA) and Subaru Corporation (SBR) standards, evaluating accessory installation compliance, verifying VPC PDI process compliance, and assessing quality concerns. Additional responsibilities include performing minor vehicle diagnosis and repairs, supporting training for SOA team and VPC processor staff, and participating in new-model-launch programs.

Requirements

High School Diploma and at least two (2) years of relevant experience in automotive industry related to technical/quality evaluations.
Ability to influence small groups in specific tasks.
Ability to complete projects without supervision.
Basic mechanical ability.
Ability to evaluate quality exceptions impartially and consistently.
Ability to interact with a variety of individuals, groups, and companies.
Ability to attend off-site technical training classes.
Computer skills to include PowerPoint, digital imaging manipulation, bar code scan tool data logging, and service and parts manual online access and research.
Ability to work shift hours and limited overtime (to include weekends) as required.

Nice To Haves

Associates degree preferred.
Some specific Subaru knowledge preferred.
Automotive Service Excellence (ASE) certification (ASE Auto Maintenance and Light Repair [G1] or similar certifications, Preferred
Associate's degree preferred.
Automotive Service Excellence (ASE) Certification preferred in absence of an associate's degree.

Responsibilities

Conducts detailed vehicle inspections on total vehicle build quality, including manufacturer and processor quality, for compliance with Subaru of America (SOA) and Subaru Corporation (SBR) standards, documenting and reporting findings as needed.
Maintains and applies thorough knowledge of vehicle features and functions to better understand vehicle operations.
Evaluates accessory installation compliance against SOA’s standards through observation audits.
Performs teardown audits to confirm hidden aspects of complex installations, including critical wire harness routing and tie-off points.
Verifies Vehicle Processing Center (VPC) Pre-Delivery Inspection (PDI) process compliance through observation and test audits.
Reviews and assesses identified quality concerns, assigning responsibility and disposition with a customer-focused approach in accordance with SOA Shipping Quality Standards.
Performs minor vehicle diagnosis and repairs, reporting results to appropriate stakeholders.
Supports the training of SOA team and trains VPC processor staff on all facets of PDI, accessory installations, and process audits as needed.
Participates in new-model-launch-related programs, including vehicle build audits, accessory installation instructions, PDI instructions, and training videos.