Quality Assurance Auditor (Port Hueneme, CA)

Subaru•Port Hueneme, CA

36d•Onsite

About The Position

This role focuses on monitoring, maintaining, and continuously improving vehicle quality performance across critical operational areas, including vehicle build quality, Pre-Delivery Inspection (PDI), and accessory installation processes as performed by the port processor. The Quality Assurance Auditor will conduct detailed vehicle inspections, evaluate accessory installation compliance, perform independent teardown audits, and verify port Pre-Delivery Inspection (PDI) process compliance. This position also involves reviewing and assessing quality concerns, performing minor vehicle diagnosis and repairs, supporting training initiatives, and building strategic business relationships with the port processor. Participation in new-model-launch programs and port campaign activities is also a key part of the role.

Requirements

H.S. Diploma required
At least 2-4 years of relevant experience in automotive industry related to port processing, installation, and/or quality required
Ability to influence small groups in specific tasks.
Ability to complete projects without supervision.
Ability to evaluate quality exceptions impartially and consistently.
Ability to interact with a variety of individuals, groups, and companies.
Ability to attend off-site technical training classes.
Computer skills to include PowerPoint, digital imaging manipulation, bar code scan tool data logging, and service and parts manual online access and research.
Ability to work shift hours and limited overtime (to include weekends) as required.

Nice To Haves

Some specific Subaru knowledge Preferred
Basic mechanical ability Preferred

Responsibilities

Conducts detailed vehicle inspections on total vehicle build quality, including manufacturer and processor quality, for compliance with Subaru of America (SOA) and Subaru Corporation (SBR) standards, documenting and reporting findings as needed.
Maintains and applies thorough knowledge of vehicle specifications, features, functions, and model change history to accurately assess vehicle characteristics and quality concerns.
Evaluates accessory installation compliance against SOA’s standards through observation audits.
Performs independent teardown audits to validate complex or concealed installations, including critical wire harness routing and securement points.
Verifies port Pre-Delivery Inspection (PDI) process compliance through observation and test audits.
Reviews and assesses identified quality concerns, assigning responsibility and disposition with a customer-focused approach in accordance with SOA Shipping Quality Standards.
Performs minor vehicle diagnosis and repairs, reporting results to appropriate stakeholders.
Supports the training of SOA team and trains processor staff on all facets of PDI, accessory installations, and process audits as needed.
Builds and maintains strategic business partner relationship with port processor.
Processes daily and one-off reports as needed on port processor performance and/or quality concerns.
Participates in new-model-launch-related programs, including vehicle build audits, accessory installation instructions, PDI instructions, and training videos.
Performs a variety of port campaign activities alone or as part of a team.