Quality Assurance Associate
About The Position
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Quality Assurance Associate (Onsite) Pay Rate: $18.00 per hour Work Schedule: Monday – Friday, 6:00 AM – 2:30 PM Training: 2–4 weeks of on-the-job training provided Position Summary The Quality Assurance Associate is responsible for overseeing and maintaining quality standards within a fast-paced print/mail environment. This role ensures that all client work meets established quality benchmarks through detailed sampling, accurate data entry, and collaboration with the Quality Control (QC) team. The ideal candidate is detail-oriented, analytical, confident, and able to work both independently and as part of a team.
Requirements
- Ability to complete a criminal background check and drug screenings successfully
- Strong attention to detail and data analysis skills
- Excellent written and verbal communication
- Proven problem-solving and conflict resolution abilities
- Ability to multi-task while maintaining accuracy
- Strong time management and organizational skills
- Proficient in Microsoft Teams, Word, Excel, and Outlook
- Able to work independently and in a team environment
Responsibilities
- Inspect and sample client work to ensure quality compliance
- Accurately enter and analyze data in QMS
- Identify errors, trends, and process improvement opportunities
- Escalate issues to management and assist in de-escalating concerns
- Document findings and maintain accurate quality records
- Support audits and client visits
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
