Quality Assurance Associate

Curaleaf•Ravena, NY

11h•$19 - $23•Onsite

About The Position

At Curaleaf, we’re redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult-use markets. Join us at Curaleaf to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community outreach and positive change. Here, you’ll have the opportunity to make a meaningful impact, drive innovation, and help shape the future of cannabis. The Quality Assurance Associate will be responsible for supporting the Operational and Quality Assurance groups to enforce processing and manufacturing procedures, technology, and business practices documented in State-level SOPs, policies, forms, and batch records. This role will support ongoing operations within the State, working closely with the QA Manager to continuously improve operations. The Quality Technician will also be responsible for supporting training employees using the electronic Quality Management System (eQMS), periodic verification of batch records, and confirm product quality requirements are met. This role will closely communicate with other Curaleaf teams including, but not limited to: Quality Assurance, Commercialization, and Cultivation.

Requirements

AS degree or technical certificate preferred; or 2 years related experience.
Strong attention to detail.
MS Office and Excel skills required.
Excellent oral and written communication skills.
Knowledge of cGMP or HACCP in manufacturing or food preferred
Results-driven and task-oriented.
Flexible and creative, while maintaining a strong work ethic and the ability to meet critical deadlines
Ability to prioritize tasks.
Excellent communication skills and ability to interact professionally at all levels of the organization, with vendors and stakeholders.

Responsibilities

Perform or assist in quality inspections, auditing against cGMP criteria and confirming established product quality requirements are achieved.
Assist with edits and review of state-specific and applicable national SOPs, policies, and supporting documents.
Promptly communicate identified discrepancies to QA leadership and Operational team leads, and document accordingly.
Investigate and participate in quality event investigations and reporting including CAPA, OOS reports, product quality complaints, and adverse event investigations.
Assist Operational leads with training team members on processes and procedures using approved documents.
Maintain document management including SOPs, work instructions, and visual aids in the eQMS and within the facility.
Support QA leadership in implementing and maintaining a quality management system including the eQMS
Perform periodic review of procedures, forms, logs and master batch records (MBRs).
Maintain and enforce strict adherence to established procedures.
Identify areas for quality control improvement and participate in problem solving activities to drive process improvements.
Assist with change control for proposed changes to process or product
Promote a culture of quality and change management.
Additional duties and responsibilities will be assigned as necessary.